Job Description

Job Location Corporate Office (Main Office) - Lake Success, NY 11042 Education Level 2 Year Degree Salary Range $65,000.00 - $70,000.00 Salary/year

Make an Impact.

At WellLife Network, your clinical expertise helps individuals achieve wellness, recovery, and independence. Join a compassionate team of professionals dedicated to providing person-centered care across behavioral health, developmental disabilities, and community-based programs. Here, your skills make a real difference — one life, one family, and one community at a time.

The Support Engineer provides technical assistance and deployment support across the organization, ensuring reliable end-user technology and high-quality customer service.

Key

Qualifications & Responsibilities:

• Strong customer service skills with the ability to maintain positive, professional interactions.

• Solid experience with Windows 11, desktop hardware, VoIP phones, printers, docking stations, monitors, cameras, and common software applications.

• Working knowledge of mobile device functions and cellular plan provisioning.

• Proficient in installing, configuring, and deploying desktop hardware and peripherals.

• Familiarity with Intune or other Mobile Device Management (MDM) platforms.

• Ability to learn and apply various technology support methodologies and best practices.

• Foundational understanding of networking concepts including VPN, Wi-Fi, PC imaging, and cabling.

• Ability to transport and physically deploy computer hardware (up to 50 lbs).

• Must have reliable personal transportation and willingness to travel 40+ miles per day.

• Strong ability to follow detailed technical instructions and execute deployment procedures accurately.

• Detail-oriented with strong inventory management and documentation skills.

• Experience with incident and service request tools (e.g., service desk ticketing systems).

• Dependable with the ability to adhere to time-sensitive schedules and meet deadlines.

What You’ll Gain

·

Compensation: Competitive hourly rate based on experience.

· Robust Benefits: Medical, dental, vision, and 401k retirement plan (with matching).

· Work-Life Balance: Paid time off, holidays, and personal days.

· Wellness Program: Free and low-cost gym and wellness access and support.

· Training & Growth: Ongoing professional development and career advancement opportunities.

· Meaningful Work: Direct impact on the lives of youth and their families.

· Supportive Environment: A collaborative team that values your contributions

Qualifications

• Dependable transportation
• Ability to transport and carry computer hardware to remote sites
• Strong self-supervision and time management skills