selectability

Support Coordinator/Psychosocial Recovery Coach - Townsville

selectability  •  Townsville, AU (Onsite)  •  5 days ago
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Job Description

About the role

As a Support Coordinator/Psychosocial Recovery Coach, you will work closely with recipients to navigate the NDIS and interpret their individual packages; it is your role to ensure they are getting the most out of their NDIS plans.

Key responsibilities include but are not limited to:

  • supporting and empowering recipients to make their own choices as to how they want to lead their lives
  • coordinating a variety of services for recipients to support them to live fulfilling and meaningful lives within the community
  • engage with and manage recipient’s key stakeholders (including government agencies, community and clinical service providers and families), you will ensure that the supports and services are leveraged, not duplicated
  • work with recipients to strengthen their ability to coordinator their own supports to live their best life.

About you

To be considered for this rewarding role you will have:

  • a genuine interest in mental health and the disability sector
  • a lived experience/working knowledge of the NDIS
  • experience adhering to KPI’s
  • excellent communication skills, both verbal and written
  • a commitment to best practice
  • experience working in a team environment
  • ability to quickly and effectively engage recipients
  • ability to work with culturally and linguistically diverse communities & individuals

Role requirements

  • minimum 2 years' experience in the mental health sector
  • current nationally recognised first aid and CPR certificates (or the ability to obtain)
  • a current minimum P1 "C" class Queensland drivers licence
  • a roadworthy, registered and comprehensively insured car
  • a Positive Notice Working with Children (blue card) (or the ability to obtain)
  • NDIS Worker Screening Clearance (or the ability to obtain)
  • NDIS Worker Orientation Module 'Quality, Safety & You' completion certificate

About the offer

We offer a range of benefits including:

  • hourly rate of $43.23 + super
  • up to $15,900 FBT salary packaging benefits
  • access to fitness passport
  • flexible working arrangements
  • career pathways and opportunities for development
  • employee assistance program offering confidential counselling support for employees

Applying

If this sounds like you, please submit your resume and a cover letter outlining your skills and experience and why you are the best person for this role.

If you would like more information, please contact selectability's Townsville HR Team on 07 4453 0100 or by email hrtownsville@selectability.com.au

About us

selectability is a not-for-profit charity with a primary focus of improving mental wellbeing and contributing to suicide prevention across regional Queensland.

We believe everyone has the right to access high-quality supports locally and have recently expanded our services to include child safety, and residential aged care in the Lower Gulf.

selectability

About selectability

selectability is a not-for-profit charity dedicated to improving mental wellbeing and preventing suicide across regional Queensland.

We believe everyone deserves access to high-quality supports locally and at every stage of life. Over the past year, we’ve strengthened our commitment to delivering child and family care, along with aged care services, so that more Queenslanders in regional, rural and remote communities have access to the support they need.

Operating across a diverse geographic footprint, our head office is based in Townsville. Our aged care services span the Lower Gulf communities of Normanton, Mornington Island, and Doomadgee, and selectabiity has recently expanded this program to Aurukun.

Since 2021, we’ve provided child and family care services, and in that time have expanded and matured our program to ensure more children and young people have access to the residential care they need.

Today, we support 18 diverse communities—extending north to Aurukun, south to Rockhampton, and west to Mount Isa.

We’re proud to be one of the region’s leading providers of NDIS psychosocial supports—and by partnering with state and federal governments, we deliver wellbeing programs that ensure people who aren’t receiving the NDIS can still access the vital services they need.

selectability's workforce of almost 1000 passionate, skilled and dedicated individuals is central to our high-quality, person-centred service delivery. Our team delivers care with empathy and professionalism, supporting our recipients to build confidence, indepedence and a strong sense of beloning.

Whether it's supporting individuals through the NDIS or a funded wellbeing program, guiding the development of children and young people, or delivering aged care services with dignity and respect, our employees make a difference every day.

Industry
Healthcare & Social Services
Company Size
51-200 employees
Headquarters
Townsville City, AU
Year Founded
2017
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