The Royal Children's Hospital

Support Coordinator - Stronger Ground Central

The Royal Children's Hospital  •  Fremantle, AU (Onsite)  •  1 day ago
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Job Description

Make a lasting difference in the lives of people experiencing mental health challenges. As a Support Coordinator with Stronger Ground, you'll empower individuals to achieve their recovery goals, strengthen their wellbeing and build meaningful connections within their communities.

This full-time, 12-month opportunity offers the chance to join a passionate multidisciplinary team delivering trauma-informed, recovery-focused support across Perth. If you're looking for a rewarding role where you can see the impact of your work every day while helping people build independence, confidence and hope for the future, we'd love to hear from you.

About Ruah

Ruah is a leading values-driven employer in Western Australia’s community services sector. Our staff go boldly, not just supporting people in need, but working to end homelessness, end domestic violence and create opportunities for people struggling with poverty and mental health challenges.

Our professional team of operational and corporate services staff is backed by one of WA’s biggest Peer support workforces. Our staff reflect our commitment to diversity and inclusion, where difference is valued, celebrated and embraced.

About the Role

As a Support Coordinator with Stronger Ground, you'll provide psychosocial support to people experiencing complex mental health challenges across the Perth metropolitan area.

Working alongside Peer Recovery Workers, Support Workers and external service providers, you'll help people achieve their goals, strengthen their wellbeing and connect with the services and communities that support their recovery.

Key responsibilities include:

  • Coordinating and delivering person-centred recovery support
  • Developing recovery plans aligned with client goals
  • Advocating for clients and connecting them with relevant services
  • Building strong relationships with clients, families and stakeholders
  • Supporting positive mental health, social inclusion and quality of life outcomes

This outreach-based role requires regular travel across the Perth metropolitan area to meet clients in community settings and a collaborative, person-centred approach to supporting people with complex needs.

The role is a full-time, 12-month Maximum-Term Contract, working 38 hours per week, Monday to Friday, generally between 8:00am and 5:00pm, with occasional weekend and public holiday work by arrangement.

What we’re looking for

The successful applicant will be required to meet the following criteria:

  • A qualification in community services, mental health, social work or a related discipline, or equivalent experience and/or lived experience in the sector
  • Experience building effective relationships with people who have varying levels of need
  • The ability to work independently and contribute positively to a team environment
  • Strong communication and interpersonal skills
  • Emotional maturity, resilience and sound judgement
  • Competency using Microsoft Office and client reporting systems
  • A commitment to Ruah's values and trauma-informed practice
  • Knowledge and understanding of diversity, inclusion and Aboriginal culture

Required Compliance Documents:

  • Current drivers’ licence
  • Working with Children Check
  • National Police Certificate
  • International Criminal Check, if applicable
  • Current First Aid Certificate

What we offer

  • A salary aligned with Level 4 of the Ruah Enterprise Agreement (and the SCHADS Award), commencing at $92,286.48 + Super
  • An opportunity to work with a passionate and highly skilled team in the sought after location of Fremantle.
  • 5 weeks annual leave with 17.5% leave loading.
  • 16 weeks paid parental leave, with flex to take at 32 weeks half-pay (uniquely, new staff can access 4 weeks paid parental leave after just 6 months’ service).
  • Salary packaging up to $15,900.
  • Free, independent and confidential access for you and your direct family to our Employee Assistance Program.
  • Free Ruah-paid Journey Cover (insurance for when you're getting to and from work).
  • An extensive learning and development program.
  • Opportunities to be active in the Ruah Community such as participating in a wide range of working groups, joining us at Pride events, being a part of a range of cultural events to promote and support reconciliation and much much more!

Ready to make a meaningful change?

We'd love to hear from you!

Please click Apply, create your LiveHire profile, and submit your current resume together with a cover letter of no more than two pages outlining your suitability for the role.

Closing date for applications: 5pm, COB Friday 30 October 2026.

For further information please contact Sheila Jay, Team Lead for Stronger Ground Central, on sheila.jay@ruah.org.au

We are building a workplace where difference is embraced and encouraged - and to do this, we need people on our team who are representative of the clients we work with, who are passionate about change and courageous enough to stand up for what is right.

Everyone is welcome. Everyone belongs.

The Royal Children's Hospital

About The Royal Children's Hospital

The Royal Children's Hospital (RCH) has been providing outstanding care for Victoria's children and their families for over 147 years.

We are the major specialist paediatric hospital in Victoria and our care extends to children from Tasmania, southern New South Wales and other states around Australia and overseas.

With a passionate, highly skilled and committed staff campus wide of over 5,000, we provide a full range of clinical services, tertiary care and health promotion and prevention programs for children and young people.

We are the designated state-wide major trauma centre for paediatrics in Victoria and a Nationally Funded Centre for cardiac and liver transplantation.

When it comes to training and research we partner with the very best. Our campus partners, the Murdoch Childrens Research Institute (MCRI) and The University of Melbourne Department of Paediatrics, along with the RCH Foundation, are on site with the hospital in Parkville. Together, we are committed to improving the health outcomes for children today and in the future.

In 2016–17, more than 85,654 children attended our Emergency Department, 322,291 specialist clinic appointments were held which was almost 70,000 more than the previous year, more than 17,000 surgeries were performed and more than 48,552 children were admitted to our wards.

Industry
Healthcare & Social Services
Company Size
1,001-5,000 employees
Headquarters
Parkville, AU
Year Founded
Unknown
Website
org.au
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