City of Norfolk, VA

Support Coordinator (Case Manager III)

City of Norfolk, VA  •  $54k - $91k/yr  •  Norfolk, VA (Onsite)  •  2 hours ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Posting number: 14243

Department: Community Services Board

Division: Developmental Services

Job classification: Case Manager III

Posting type: Open

Categories: Community Services, Professional, Miscellaneous, Community and Social Services

Summary

Logo of the City of Norfolk Community Services Board, featuring the text

Norfolk, Virginia is America's most authentic and urban waterfront city. Home to the world's largest naval station and the business, arts, and cultural center of Coastal Virginia, Norfolk has been rated a top place to live, work, play, and raise a family by numerous publications. Working for the City of Norfolk is an opportunity to make a real difference in the lives of others. With our commitment to competitive pay and a strong retirement package, you can do good for your community and do well for yourself. Join a caring workplace that proudly celebrates uniqueness, authenticity, and a shared commitment to improving the lives of our residents.

The Norfolk Community Services Board (NCSB) provides treatment, support, and education to the community with a focus on mental illness, substance use disorders, intellectual/developmental disabilities, and housing and homelessness. Norfolk CSB provides services to persons in acute crisis as well as integrated, person-centered, and recovery-oriented programming for persons needing assistance and support stabilizing in the community.

Today, the NCSB provides treatment and rehabilitation services to over 6,000 Norfolk citizens yearly. The NCSB seeks team members interested in providing skilled services in a public service environment and dedicated to supporting a positive work and treatment environment. Please join us as we provide hope and recovery opportunities for the people we serve.

The NCSB is currently seeking a Support Coordinator (Case Manager III) to assist individuals with Intellectual and Developmental Disabilities in accessing needed medical, psychiatric, social, educational, vocational, residential, and other supports essential for living in the community and in developing his or her desired lifestyle.

Department Hiring Salary Range: $54,190-$62,185

Examples of duties

Essential functions include but are not limited to:

  • Completes initial and annual assessment of individuals for planning services and supports.
  • Develops Individual Support Plan based on assessment information in collaboration with the individual and/or family.
  • Provides linkage, coordination, and monitoring of services/supports to include Medicaid Waiver Services provided by private providers, other community agencies, natural support systems and other units in the NCSB.
  • Maintains chart documentation that is in compliance with agency guidelines and state regulations. Ensures that documentation substantiates billing for services.Conducts face-to-face visits at a minimum of every 90 days and completes monthly activity related to the individual service plan.
  • Monitors progress, service delivery, and individual satisfaction by providing monthly service to all individuals on assigned caseload. Provides increased frequency of service whenever clinically indicated.
  • Identifies and accesses resources to meet identified needs and assist individuals in procuring and maintaining resources and entitlements.
  • Assists individual/family in obtaining needed services on an emergency basis, i.e. hospitalization, housing, food, medications, etc.
  • Performs other related duties as assigned.

Qualifications

Bachelor's degree in a human services field.

Two years experience in a human services field related to the areas of assignment. Some assignments may also require specific experience working with various types of client populations.

Preferred Education and Experience:

Bachelor's Degree in human services or related field and equivalent.

At least two (2) years' experience in the Intellectual Disabilities field or co-occurring populations preferably in the case management area.

Supplemental information

  • Valid Driver's License may be required depending on assignment.
  • Certification in basic first aid and CPR, depending on area of assignment.
City of Norfolk, VA

About City of Norfolk, VA

Norfolk, Virginia is a city of over 247,000 residents and more than 100 diverse neighborhoods. It is the cultural, educational, business and medical center of Hampton Roads, hosts the world's largest naval base, the region's international airport and is one of the busiest international ports on the East Coast of the United States. Norfolk neighborhoods are vibrant and inclusive places where caring neighbors want to live, invest, and participate.

The City of Norfolk operates under a Council-Manager form of government. The Norfolk City Council is the legislative body of the city government. It is authorized to exercise all powers conferred upon the City by the Commonwealth of Virginia in the State constitution, State laws and the Charter of the City of Norfolk.

The Council establishes policy for the city, approves the budget, levies its taxes, and appoints the City Attorney, City Assessor, City Auditor, City Clerk, and the City Manager. The Council also appoints members to the Norfolk Redevelopment and Housing Authority, Planning Commission and other boards and commissions, as well as city representatives to regional and other boards and authorities. For additional information, go to www.norfolk.gov.

Industry
Government & Public Safety
Company Size
1,001-5,000 employees
Headquarters
Norfolk, Virginia
Year Founded
1682
Social Media