For 50 years, Outward has been providing high-quality support and care services to vulnerable people across London, predominantly in North and East London. Established by families seeking alternatives to institutional care, we’ve grown into a respected provider of person-centred support for adults with learning disabilities, autism, mental health needs and complex needs. We support over 1,000 people across nine boroughs, guided by our core values: engage, enable and empower, and we work in partnership with individuals and their families to promote choice, control and inclusion.
Outward is proud to be an accredited Living Wage Employer. This means we are committed to paying the Real Living Wage – not just the government minimum or national living wage – to our frontline Support Workers and other eligible staff. We recognise the value of the work our teams do, and we are committed to ensuring fair pay that reflects the true cost of living. The Real Living Wage is updated annually by the Living Wage Foundation, and Outward remains committed to aligning our pay accordingly.
We are looking for a proactive and passionate Support Coordinator to join our dedicated team supporting adults with a range of needs, including learning disabilities, autism, mental health challenges, and complex support requirements. This role offers a unique opportunity to combine hands-on support with service coordination and leadership responsibilities, supporting the effective day-to-day running of the service.
As a Support Coordinator, you will play a key role in empowering the people we support to live independent, meaningful, and fulfilling lives. You will provide high-quality, person-centred support while coordinating key aspects of service delivery, including support planning, key working, rota oversight, and staff guidance. Working closely with the Deputy Manager and Team Manager, you will help ensure services are well-organised, safe, and outcomes-focused, and that practice reflects Outward’s core values of engage, enable, and empower.
As a Support Coordinator, you will:
The above is not an exhaustive list of requirements for the role.
If you think you are who we are looking for, please submit a CV and statement detailing how you feel your experiences meets the requirements of the role by referring to the Job Responsibilities and the Person Specification.
There is no specific closing date for this advert. We reserve the right to close this vacancy early if we receive a sufficient number of suitable applications for the role. Therefore, if you are interested, please submit your application as early as possible. It would be great to hear from you.
Outward is committed to safeguarding and promoting the welfare of adults at risk and expects all staff to share this commitment. If the post you apply for involves working with or having access to adults at risk and/or their records, we will require a DBS for successful candidates.
We value everything our staff do for the people we support, so we provide a great benefits package:
We are committed to equal opportunities and welcome applications from all sections of the community.
Outward applies its Equal Opportunities Policy at all stages of recruitment and selection. Shortlisting, interviewing and selection is carried out without regard to gender, sexual orientation, marital status, colour, race, nationality, ethnic or national origins, religion or belief, age or trade union membership.
As an employer, who aspire to become Disability Confident Committed, we aim to ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. Please indicate clearly at the beginning of your supporting statement if you have a disability (as defined by the Equality Act 2010), and you wish to be considered for an Offer Of an Interview (OOI) Please note that the OOI is available to disabled candidates only. Regrettably, any false declaration of disability in order to secure an interview will impact on your overall application.
Outward is a forward-thinking and inclusive charity that works across ten London Boroughs to support people to live with dignity and purpose.
We support: people with learning disabilities, including a specialised service that supports people on the autism spectrum, older people, people with mental health issues, and young people at risk.
Our work is diverse, from supporting people to live independently in their own homes to providing safe, secure accommodation and tailored support when and where it is needed. Everything we do is about enabling people to have greater choice, independence and control over how they live their own lives.
