Job Description

Make a real difference with Estara

Ready to help people navigate complex support systems, build capacity, and achieve the goals that matter most to them?

For more than 60 years, Estara has been a trusted South Australian disability services provider, specialising in support for people with spinal cord injury, neurological conditions, and related disabilities. Our experienced team brings together specialist expertise and lived experience to deliver high-quality supports to more than 800 people across South Australia.

When you join Estara, you'll be part of a collaborative team with a strong sense of purpose and a commitment to doing great work together. Our approach is underpinned by our shared values: Stronger Together, Ethical Behaviour, Quality Driven and Solution Focused.

We are seeking a passionate Support Coordinator to join our Spinal & Specialised Disability Support team in a 12-month fixed term role. In this role, you will work closely with participants, families, service providers and multidisciplinary teams to coordinate supports, overcome barriers and empower people to achieve their goals and live independently.

About the role

As a Support Coordinator at Estara, you will:

• Support participants to implement their NDIS plans and effectively access the supports and services they require
• Coordinate complex multidisciplinary supports to assist participants in achieving their goals
• Provide advice and consultation to participants, families and stakeholders in response to complex and challenging situations
• Support participants to address barriers, build capacity and increase meaningful community connections
• Develop and maintain strong working relationships with participants, families, carers, service providers and key stakeholders
• Liaise and collaborate with internal and external stakeholders to ensure coordinated and effective service delivery
• Contribute to a culture of client safeguarding, quality service delivery and continuous improvement

This role offers the opportunity to work with participants living with spinal cord injury, neurological conditions and other complex support needs, while being part of a highly experienced and supportive multidisciplinary team.

About you

You will bring:

• Tertiary qualifications in Human Services, Community Services, Social Work or a related discipline, or equivalent industry experience
• Demonstrated experience within the disability sector
• Strong understanding of person-centred practice and participant choice and control
• Highly developed interpersonal and communication skills, with the ability to build positive relationships with a diverse range of stakeholders
• Experience working effectively in an autonomous role
• Strong problem-solving, organisational and time management skills
• The ability to remain calm, professional and empathetic when supporting people through complex situations
• Knowledge of the NDIS Quality and Safeguards Framework will be highly regarded
• Current NDIS Worker Screening Check and Working with Children Check, or willingness to obtain prior to commencement.

Why join Estara?

• Purpose-led work with one of South Australia's most experienced disability service providers
• Opportunity to support people with spinal cord injury, neurological conditions and complex support needs
• Collaborative multidisciplinary environment including allied health professionals, spinal nurses, peer support mentors and support workers
• Supportive leadership and team culture
• Flexible working arrangements
• Salary packaging and novated car leasing
• Paid parental leave
• Wellbeing leave
• Employee Assistance Program
• Discounted health insurance and other employee benefits

How to apply

Please submit your application, including a current resume and cover letter addressing the key requirements of the role.

To learn more about this opportunity, please contact Helen Whitworth, Director of Spinal & Specialised Disability Support, on 1800 378 272 for a confidential discussion.