Support Coordinator
Permanent, Full Time (37.5 hpw) or Part Time (15, 22.5 or 30 hpw)
Pay £14.06 per hour (Salary £27,500 per annum)
Durham and Sunderland
We can’t offer a CoS for this role
Home, a place where you belong
Come and join Home Group, the place to build a career you’ll be proud of!
As a Support Coordinator in our Central Resource Team (CRT), you’ll be part of a specialist team stepping in wherever you’re needed most. You’ll keep vital services running smoothly while making sure our customers get the care and stability they depend on.
With no two days the same, you’ll build your skills and grow your career faster than in a single post!
What’s in it for you?
34 days leave (including bank holidays and a “me day”)
Paid time off for volunteering
Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary)
Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies
Career path with development and an excellent training package
Excellent benefits and rewards including supermarket discounts and travel expenses
What you’ll do
Create support plans and coordinate a small team of Support Workers.
Work across Durham and Sunderland with a variety of customers.
Support daily living skills (meals, shopping, budgeting, tenancy, moving to independence).
Carry out risk assessments, goal setting, planning, and reviews.
Build strong relationships, time for chats, collaboration, and not rushing between customers.
Why join us
This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work!
You have
Passion for supporting customers to live their best life, with teamwork and attention to detail.
Experience in person-centered support planning and guiding colleagues to follow plans.
Skilled coordinating and assessing customer referrals.
The ability to work independently, stay calm under pressure, and remain resilient.
Access to a vehicle with business insurance (mileage paid).
Stronger together
We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
The practical bits
Shifts run Monday to Sunday, between 7:30am–10:30pm, including some weekends.
Occasional sleep-ins and waking nights required.
Some lone working, but regular team meetings and training provided.
Use technology for support plans, online learning, and team collaboration.
Enhanced DBS check required (paid for by us).
Find out more
Click APPLY NOW to see our Support Coordinator Job Description,find out about us, for help to apply and our benefitsRoles can close early, so don’t wait. For reasonable adjustments email recruitment@homegroup.org.uk.
We're Home Group, a housing association, social enterprise and charity with a turnover of £505m and one of the UK's largest providers of high quality housing and integrated housing, health and social care.
We're proud of the difference that we have made over the last 90+ years and we continue to work hard to support over 125,000 customers who live in more than 57,000 homes across England and Scotland.
Our aim is to build homes, independence and aspirations and according to our trophy cabinet we’re pretty good at it! We're the 9th best place to work in the UK, the 4th best in the North East and the 8th best for women. Our apprenticeship programme is award winning; in 2019 we were named large employer of the year and large north east employer of the year in 2020.
If you want to find out more about us, visit our website below.
