Support Coordinator
Earn £27,500 per year [pro rata] plus great benefits inc cash Health Plan
Permanent, Part Time (32.5 hpw), rota working
Sunderland
We can’t offer a CoS for this role
Home, a place where you belong
Come and join a team that truly cares and empowers customers to live their best lives. As our Support Coordinator, you’ll help customers build the life skills they need to live independently. We provide accommodation for males aged 18+ who are homeless or at risk of homelessness that have complex needs.
What’s in it for you?
34 days leave, (including bank holidays and a “me day”)
Paid time off for volunteering
Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary)
Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies
Career path with development and an excellent training package
Excellent benefits and rewards including supermarket discounts and travel expenses
Why join us
By supporting our customers, you’ll unleash their potential, the potential of your colleagues and deliver excellent outcomes. Come and be part of one of the UK’s Great Places to Work!
What you’ll do
Work with a team of Support Coordinators to deliver a high-quality service that meets Home Group’s KPIs.
Support customers to build independence and achieve their goals under the guidance of your Client Service Manager, whether this be understanding relationships to addressing substance abuse.
Assist customers with varied needs including mental health, housing, and complex behaviours and risk.
Create and update support plans and conduct risk assessments, helping customers with daily tasks like cooking, budgeting, and moving to on into the community.
Ensure properties are clean, safe, and welcoming, helping reduce voids.
You have
Experience in creating person-centred support plans, risk assessments, and reviews.
Skilled in coordinating and assessing customer referrals.
Able to work independently, stay calm under pressure, and demonstrate resilience.
Confident challenging behaviours that don’t align with our values.
Empathetic and passionate about supporting customers in housing or care settings.
Stronger together
We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
The practical bits
Mowbray View is a 24/7 service with a rolling rota (including shifts on weekends and bank holidays, no night shifts however there are late shifts).
Occasional flexibility required, and we’ll offer flexibility in return.
Some lone working during morning or late shifts.
Basic Microsoft Word and Excel skills required.
Confident using technology for support plans, training, and collaboration.
Enhanced DBS check required (we cover the cost).
Find out more
Click APPLY NOW to see our Support Coordinator Job Description,find out about us, for help to applyandfor all our benefits Roles can close early, so don’t wait.
For reasonable adjustments email recruitment@homegroup.org.uk.
We're Home Group, a housing association, social enterprise and charity with a turnover of £505m and one of the UK's largest providers of high quality housing and integrated housing, health and social care.
We're proud of the difference that we have made over the last 90+ years and we continue to work hard to support over 125,000 customers who live in more than 57,000 homes across England and Scotland.
Our aim is to build homes, independence and aspirations and according to our trophy cabinet we’re pretty good at it! We're the 9th best place to work in the UK, the 4th best in the North East and the 8th best for women. Our apprenticeship programme is award winning; in 2019 we were named large employer of the year and large north east employer of the year in 2020.
If you want to find out more about us, visit our website below.
