Job Description

Our client is an International Information Technology Company.

Support Consultant

Responsibilities:

Level 2 support for the ERP JDEdwards issues.
Focus on Financial and Distribution modules.
Liaise with customer IT team.
Ensure to meet the target SLA.
Update ticketing system.

Requirements:

Diploma holder.
2 - 3 years of ERP JDEdwards experience.
Speak Cantonese, Mandarin and English.
Knowledge in IT support, SLA awareness, self-initiate in troubleshooting.
ITIL certificate or similar cert is an advantage.

Interested candidates please send your full resume (MS Word document), including employment history, present and expected salary and contact telephone number to: Delken Personnel Consultants Limited, 21A, Floor, Lucky Plaza, 315-321 Lockhart Road, Wanchai, HK; email to cv@delken.com.hk or contact 2591-1988 or fax to 2591-1222.

For more jobs, please visit our website: http://www.delken.com.hk/

:: All personal data submitted will be treated in strict confidential and used for recruitment purposes only:::

About Ricoh Hong Kong Limited

Established in 1963, Ricoh (Hong Kong) Limited focuses on digital services and office solutions. Entering the era of digital transformation, Ricoh's Four Areas of Expertise includes Hybrid Workplace, Workflow & Automation, Cloud & IT Infrastructure, and Cybersecurity. Ricoh has been actively advocating corporate evolution in recent years, accompanied by digital services and four customer values: Simplifying Complexity, Uncovering Hidden Opportunities, Overcoming Obstacles, and Embracing Diversity, bringing people and technology together, so companies can focus on forward.

Industry

Unknown

Company Size

201-500 employees

Headquarters

Kowloon Bay, HK

Year Founded

1963

Website

com.hk

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