ALTEN

Support CODEP

ALTEN  •  Meknes, MA / Fes, MA (Onsite)  •  28 days ago
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Job Description

de l'entreprise

ALTEN Morocco, a subsidiary of the world leader in engineering and technology consulting, was established in 2008 and is now present in Fès, Rabat, Tétouan, and Casablanca. Today, the company has more than 2,200 employees and aims to become a center of excellence with 3,300 ALTENians by the end of 2027. It has positioned itself as a strategic player in supporting the professional development of engineers.

Our mission: To meet the technological ambitions of our clients — major international companies — in the automotive, railway, R&D and IT, telecommunications, and media sectors.

Joining ALTEN Morocco means becoming part of an ecosystem of excellence and benefiting from:

  • A personalized and evolving career path
  • An ambitious skills development policy
  • A stimulating, collaborative, and meaningful work environment

du poste

  • Assurer le support fonctionnel et/ou technique sur les outils CODEP et RTM-GCB
  • Prendre en charge les tickets utilisateurs (analyse, diagnostic, résolution)
  • Accompagner les utilisateurs dans la prise en main des outils
  • Participer à la gestion des incidents et au suivi des anomalies
  • Contribuer à la documentation (guides utilisateurs, procédures)
  • Assurer un reporting régulier des activités et problématiques rencontrées
  • Collaborer avec les équipes métiers et IT dans un environnement international

Qualifications

Bac+5 en informatique / systèmes d’information

MUST qualifications :

  • Connaissance ou appétence pour les outils STELLANTIS
  • CODEP
  • RTM-GCB
  • Bonne compréhension des environnements applicatifs et du support utilisateur

Langues :

  • Français : B2
  • Italien : B2
  • Anglais : B1+

Informations supplémentaires

Vous êtes rigoureux, créatif et curieux, et vous aimez travailler en équipe tout en développant vos compétences dans un environnement dynamique. Vous êtes passionné par les métiers orientés service et souhaitez évoluer dans un cadre de travail convivial et bienveillant — rejoignez-nous !

ALTEN

About ALTEN

𝐀 𝐰𝐨𝐫𝐥𝐝 𝐥𝐞𝐚𝐝𝐞𝐫 𝐢𝐧 𝐄𝐧𝐠𝐢𝐧𝐞𝐞𝐫𝐢𝐧𝐠 𝐚𝐧𝐝 𝐈𝐓 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬

ALTEN is committed to meeting the expectations of its stakeholders and anticipating their requirements in the fields of innovation, R&D, and technological information systems.

Founded in 1988 and present in 30+ countries, the Group has established itself as the global leader in Engineering and IT Services. ALTEN operates with major players in the Aeronautics, Space, Defence, Naval & Security, Automotive, Rail & Mobility, Energy & Environment, Life Sciences – Health, Industrial Equipment & Electronics, Telecoms, Banking, Finance & Insurance, Retail & Services, Public Services & Government sectors.   

OUR VISION: BUILDING TOMORROW’S WORLD TODAY

We are convinced that engineers are the architects who build tomorrow’s world today. As a global leader in Engineering and IT Services, we support businesses in their technological and sustainable transformation. We commit to making a positive impact over time and on people, pushing the boundaries of innovation, and always staying one step ahead. We are driven by one ambition: to think about the future in the present.

A LEADING GLOBAL TECHNOLOGY PARTNER

ALTEN is involved in all projects with a technological dimension for the Technical, Research & Development Divisions and IT Systems Divisions of major corporate, telecoms and service clients, requiring the involvement of high-level Consultant-Engineers. To achieve this, the Group has put in place a world-renowned technical organization of excellence.

🔹 12 Industries covered

🔹 21 Delivery Centers

🔹 6,500+ Clients

FULL COVERAGE OF TECHNOLOGIES

The Group covers a wide range of expertise in Engineering and IT Services in order to meet our clients’ needs.

We bring together and coordinate at the transnational level, specialists and consultants, experts in their profession who support our clients in their issues of digital transformation, innovation, product development, supply chain, etc.

Industry
Architecture & Engineering
Company Size
10,000+ employees
Headquarters
Boulogne-Billancourt Cedex, FR
Year Founded
Unknown
Website
alten.com
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