Job Description
Scope of Work:
We are seeking a partner to manage junior-level, process-driven operational tasks currently performed by Talent Assistants and Coordinators.
A. Outreach & Deal Support
- Send outbound brand outreach (target: ~10–15/day per operator)
- Conduct follow-ups (2–3x) with brands who have not responded
- Maintain brand and talent pipelines daily (Affinity, CreatorIQ, internal)
- Support deal operations (tracking campaigns, deliverables, brand spend)
- Assist with invoicing processes
- Respond to inbound RFPs and brand inquiries
- Support contract workflows (redlining, version tracking, storage)
B. Scheduling & Administrative Support
- Manage scheduling for creators, brand calls, and internal pod meetings
- Book and coordinate travel
- Manage inboxes (filtering, templated replies, follow-ups)
- Order milestone gifts and maintain gifting workflows
- Support content calendar maintenance (upload scheduling, reminders)
C. Research & Data Operations
- Build brand outreach lists and vertical-specific targeting data
- Pull social media and content performance analytics
- Update CRM tools (Affinity, CreatorIQ)
- Update internal rosters, creator profiles, and deal tracking sheets
- Support talent scouting (basic research, deck prep)
D. General Back-Office Support
- Attend internal meetings to take notes and provide summaries
- Produce daily/weekly status reports for pods
- Handle file management, data entry, and organization
Requirements
Must-Have
- Experience in outreach, lead generation, or client support
- Ability to manage high-volume outreach and follow-ups
- Familiarity with CRM tools (e.g., Affinity, CreatorIQ) and pipeline management
- Experience supporting campaigns, invoicing, and contract workflows
- Strong organizational and scheduling skills (calendar, inbox, travel)
- Ability to manage content calendars and admin tasks
- Experience in research, data tracking, and analytics
- Ability to maintain CRM systems, reports, and internal trackers
- Detail-oriented with strong communication and multitasking skills
- Experience in reporting, documentation, and general admin support
Benefits
Hireframe provides nearshore and offshore staffing solutions, operating as a remote-first organization with team members located in the United States, Mexico, and the Philippines. Our robust benefits package includes:
- Permanent remote work flexibility
- Paid Time Off
- Health Maintenance Organization (HMO) coverage
- Annual performance bonuses
- Dedicated coaches offer an extra channel of support and skill-building
- Opportunities for professional growth
At Hireframe, we cultivate a supportive environment that fosters professional development and success, ensuring our team members thrive in their careers.
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