Job Description

Proposed Interview Date: Wednesday 2 September 2026

Closing Date: Sunday 23 August 2026

Contract Type: Temporary for 2 years

Salary: FC3 £25,604.23 - £26,786.83

Working Pattern: 36 hours per week

Location: Buckhaven Burgh Chambers with occasional cover at Kirkcaldy Town House

Supporting Statement

As part of your application, you must provide us with a Supporting Statement which outlines to us how your skills and experience make you a good candidate for this vacancy. For more information, check out the How to Apply section of our Career Site. Without a Supporting Statement, your application will not be progressed. Please upload your Supporting Statement at the section marked ‘upload resumé’. Your Supporting Statement must not be a CV. More information is available on our Career site at www.fife.gov.uk/jobs/supportingstatement

We are looking for a motivated Business Support Assistant to join our team and provide a full range of administrative and customer support service. You will play an important role in ensuring the smooth and efficient operation of the service by supporting colleagues, managers and customers.

This Business Support Assistant post sits within the Business Support Service and provides support to Justice Social Work Service.

Your duties will include maintaining computer systems and records, data input, word processing, preparing and distributing documents, minute taking, scheduling meetings and appointments, handling telephone and email enquiries, processing mail, scanning and filing documents, and providing front-line customer support, which includes reception duties. You will also assist with records management, information systems, financial processing and general office administration.

The role requires excellent organisational skills and the ability to manage a varied workload while maintaining accuracy and confidentiality. You will be part of a supportive team committed to delivering high-quality services to customers and stakeholders.

The Person

We are looking for someone who has experience of working in an office environment and using current computer applications to carry out a range of administrative duties. You should possess:

• National 4, SVQ1, 3 Standard Grades/O Grades or equivalent qualification.
• Experience of using Microsoft Office and other computer-based systems to maintain records and produce documents.
• Experience of creating, formatting and updating documents.
• Attention to detail and the ability to maintain accurate records.
• Effective time management and organisational skills.
• Experience of maintaining confidentiality.
• Customer service skills with the ability to communicate effectively, both verbally and in writing.
• The ability to work as part of a team and build positive working relationships.
• A commitment to providing a regular, reliable and customer-focused service.

Further Information

• Role Profile - When preparing your supporting statement, review the role profile and think about how you meet the essential criteria Role Profile
• How We Work Matters - Our employees are expected to display and promote certain behaviours in the workplace. See our How We Work Matters behaviour framework for more information.
• Employee Benefits - Employees have access to a benefits package that offers discounts on a wide range of products and services.
• Directorate Information - Council Department information
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• Alternative Formats - Job information can be made available in alternative formats, to make a request please e-mail transactions.recruitment@fife.gov.uk
• AI - We recognise that Artificial Intelligence (AI) is being used by many people when they are applying for jobs and preparing for interview. Candidate guidance on the use of AI in the recruitment process is available here

For further information please contact Jacqui Conroy, Lead Officer - Jacqui.conroy@fife.gov.uk