The Career Works

Support Analyst, Sales & Research

The Career Works  •  Pune, IN (Onsite)  •  3 months ago
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Job Description

Our Client a multi-national Investment Bank is looking to hire a Support Analyst - Sales & Research



As a member of our IT Production Support team, you will play a crucial role in maintaining and improving our Sales & Research business systems. You will work closely with our Engineering teams, troubleshooting issues, ensuring smooth operation of our systems, and providing user support for our sales and research applications.

Responsibilities

  • Provide expert support for our applications and infrastructure for Sales & Research services.
  • Troubleshoot and resolve issues.
  • Provide user support for our Sales & Research applications, addressing user queries, and troubleshooting application issues.
  • Assist in maintaining and improving our processes.
  • Work with Linux and Windows server environments.


Requirements

Experience & Educational / Professional Qualifications

  • 2-4 years relevant experience
  • Bachelor or Master Degree in Computer Science, Software Engineering or IT related area

Essential Skills:

  • Strong knowledge of RDBMS.
  • Advanced familiarity with Linux server environments.
  • Basic knowledge of AWS infrastructure like EC2, S3, RDS, LB, etc.
  • Basic understanding of networking principles.
  • Familiarity with CI-CD environment & processes, Integration using technologies.

Preferred Skills:

  • Familiarity with Containers and Kubernetes.
  • Knowledge of GitOps principles.
  • Understanding of CI-CD environment & processes.
  • Familiarity with mitigating typical web vulnerabilities (XSS, SQL injection, etc).
  • Experience or familiarity with modern IT practices such as DevOps, Agile, etc.


Please share your updated resume to info@thecareerworks.com

The Career Works

About The Career Works

TheCareerWorks Ltd. was founded in 2001 by professionals with experience in IT, operations, consulting & recruitment.

Our Aim

To provide friendly and helpful services to our candidates and be a reliable and professional resource for recruiting managers in Hong Kong and throughout the Asia-Pacific region.

Our objective is to form partnerships with our clients and candidates.

Our Recruitment Process

We believe in transparency of process and provide both clients and candidates with regular updates to demonstrate our thoroughness.

We take the time and try to understand our clients. It is only with this understanding that we can maximize our impact and add real value. We believe that we can only be successful to the extent that we are able to understand your operations, corporate culture and business strategy. We invest time up front insuring that we understand our clients.

Our process focuses on a strong research where we will look at all the potential candidates in a particular field and assess them according to a multi-tier process that includes screens for; motivation, cultural fit, stability history of creating impact or exceeding expectations, ethics, and depth of experience and knowledge of the particular industry and the specific job function.

In our experience the more we work with one client the smoother the process becomes. Each time we work with the same client we gain a deeper understanding of their requirements and this enables us to tailor our service to suit their needs, timelines and specifications, which directly benefit our clients.

Industry
Consulting & Advisory
Company Size
11-50 employees
Headquarters
Admiralty, HK
Year Founded
2001
Website
thecareerworks.com
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