Application Support Analyst (Information Services)
Attractive Salary and Benefits
36.5 Hour week (Hybrid)
Newtownabbey (Must reside within daily commuting distance)
Who are we?
Henderson Group are proud to be one of Northern Ireland’s leading employers.
Our group encompasses Henderson Wholesale, Henderson Retail, Henderson Foodservice, Henderson Group Property, and Henderson Technology.
Each of our divisions are Investors in People accredited at Gold/ Platinum level, and we employ over 6,000 colleagues across the group. We’re a family-owned business, and our culture is lived out through our four core values- Ambition, Customer First, Teamwork and Integrity.
A look into the role:
Henderson Wholesale Information Services Department currently employs over 45 Technical IT Specialists covering the areas of Software Development, Project Management, Network Infrastructure, and Application and Technical Support.
We are responsible for the software development and support of over 70 in-house and third-party systems which ensures the successful operation of our Wholesale business. As such we now seek to recruit an Application Support Analyst to help our business users by providing application support for our productions software solutions which are either on premise or cloud based.
Core Technologies
Our Technology stack is always growing and changing, but here's a selection of what we currently use in some of our applications:
Progress Open Edge, JavaScript, MS SQL Server, Web APIs, Serverless Lambdas, Spring boot, AWS, Azure, Git, Linux, Node JS, QlikView.
This position will be well suited to a candidate who thrives in a progressive environment and who is passionate about what they do.
As Application Support Analyst you will:
Skills for Success
Joining us as Application Support Analyst, the minimum criteria you’ll need is:
The attributes you’ll need include:
It is desirable if you have:
Are we right for you?
As part of this role, it will be important that you feel aligned with the values that we live and work by.
Ambition – We always strive to be better. We seek new challenges and look for ways to do things better.
Customer First – We provide exceptional service. We put customers at the heart of everything and support our communities.
Teamwork – We succeed together. We help colleagues to succeed, and we share our knowledge and skills.
Integrity – We are fair, honest and ethical. We treat everyone with dignity and respect. We are inclusive and champion diversity.
The Reward
The impact you can make with Henderson Group goes far beyond your day to day. You will be part of a business supporting defibrillator installations and school sports days.
You will have the balance necessary to enjoy your job and your life. We will help you to feel proud of what you do and achieve. And we will be here to celebrate your success.
Our business has been recognised externally for delivering excellence in employment. We value employee development and heavily invest in our people.
Benefits include market competitive salary, company car or allowance, bonus, contributory pension scheme, healthcare, life assurance, employee assistance programme, social club, Perks Offers/Discount scheme throughout UK/Ireland, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company-owned stores and many more.
This is a full-time position working 36.5 hours per week. Working hours will be 8:45am-4:45pm Monday to Thursday and 8:45am-3:45pm Friday. After-Hours On Call Cover required on a Rota Basis. Hybrid and flexible working arrangement available.
If you'd like to speak with us before making your application, our Talent Acquisition Specialist - Joanne McClelland would be happy to have a confidential chat with you about the role on offer - email joanne.mcclelland@henderson-group.com to get in touch.
Completed applications must be submitted online by midnight on Monday31st August 2026.
We are an equal opportunities employer.
Henderson Group are proud to be Northern Ireland’s leading foodservice provider. Our group encompasses Henderson Wholesale, Henderson Retail, Henderson Foodservice and Henderson Group Property. We employ over 5,000 staff and have been placed 4th in Ulster Business Top 100 Companies 2023. Our group have been recognised for excellence through many prestigious awards in recent years. Recently, we were announced as ‘Food Distribution Company of the Year 2023’ at the Export and Freight Transport Awards and were delighted to receive the “Workforce Developer Award” by both the Regional and National Chambers of Commerce in 2023.
We're an Investors in People accredited, family-owned group, and our culture is lived out through our four core values- Ambition, Customer First, Teamwork and Integrity.
We are ambitious in our plans to grow our business, with sustainability and community focus at the heart of what we do. As part of our “Tomorrow Matters Strategy,” which sets out our objectives under the areas of “People, “Place” & “Planet,” we have installed 276 defibrillators across NI, which have saved 20 lives so far.
