Smartstream

Support Analyst

Smartstream  •  Mumbai, IN (Onsite)  •  2 hours ago
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Job Description

Support Analyst - Working knowledge of Java, Unix, SQL with Oracle / PostGreSQL database, Job Schedulers Sharp debugging and good communication skills

Job Responsibilities:

The individual will be responsible for

  • Providing L1/L2 support - Debug the application, check configuration, provide workarounds, Perform Root cause analysis
  • Respond to tickets promptly - Communicate with stake holders
  • Monitor Job Run and SLA meetup

Requirements

Key Skills

Java, SQL, Job Scheduling and monitoring

Desirable Skills

AWS, Weblogic / WildFly Application servers and Deployment

Qualifications

Bachelors Degree in Engineering or equivalent

Experience

-2+ years of hands on work experience in L1/L2 Production support

  • Hands On knowledge in Java / SQL / Unix

Display sound analytical, problem solving, presentation and inter-personal skills to handle various critical situations

Shift Requirements:

Must be flexible to work in Morning, General, and European shifts. Night shift support may be required on a need-basis depending on operational requirements.

Employment Type - Permanent

Equality Statement

Smartstream is an equal opportunities employer. We are committed to promoting equality of opportunity and following practices which are free from unfair and unlawful discrimination.

Smartstream

About Smartstream

Smartstream unlocks trusted, intelligent data insights – clearly, consistently, and without compromise.

Empowering leading global financial institutions and enterprises with innovative solutions that deliver accurate, timely data insights to streamline operations, reduce costs, and meet regulatory demands with confidence.

By harnessing data at the core of customer operations, Smartstream drives smarter, faster outcomes across reconciliations, liquidity, collateral, corporate actions, fees, and reference data solutions.

smart.stream

Industry
Finance & Insurance
Company Size
1,001-5,000 employees
Headquarters
London, GB
Year Founded
Unknown
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