Seeking a Support Analyst for a financial institution and their lending technology team. This team builds and maintains AWS based APIs that power mortgage and loan application workflows, including pre-approvals, renewals, and loan amendments.
This role is the primary owner of production support and incident management for the team. You will be the person who keeps issues moving, from first triage through resolution, while giving the engineering team the space to focus on building. If you like bringing order to a fast paced technical environment and enjoy being the person others rely on when something breaks, this role was built for you.
Nice to Have
Releady (REL-uh-dee) is a diverse and women-owned firm that provides technology, engineering, data, digital, marketing, and creative talent solutions. We're passionate about making genuine connections, finding innovative strategies, and adding a personal touch. We develop customized solutions that meet clients’ specific requirements and exceed expectations.
At Releady, our diverse community, clients, and consultants aren’t just important—they’re at the core of who we are. Our drive is fueled by a culture that embraces diversity, is rooted in purpose, aims for inclusive growth, and is unwaveringly committed to impactful results.
We're excited about the possibility of partnering with you. Whether seeking innovative solutions for your business or exploring the next big step in your career, Releady is here to guide you.
Interested in joining our team? Our workplace policy embodies trust & innovation. We fully embrace remote work, viewing it as more than just a convenience-it's an affirmation of autonomy & flexibility. Our approach is built to reimagine work, enabling a culture that values individual well-being while driving collective goals!
