Career Directions Ltd

Support & Admin Team Lead

Career Directions Ltd  •  Ruiru, KE (Onsite)  •  2 months ago
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Job Description


Job Title:

Support & Admin Team Lead

Location:

Ruiru

Reports To:

Chief Operations Officer


Job Summary


We are seeking a Support & Admin Team Lead to oversee all non-clinical support services, including housekeeping, catering, transport, and maintenance. The role will ensure efficient service delivery, regulatory compliance, and seamless operational support to clinical teams, contributing to overall patient satisfaction and hospital performance.


Key Responsibilities


  • Oversee daily operations across housekeeping, catering, transport, and maintenance

  • Ensure high standards of cleanliness, safety, and infection control

  • Coordinate patient transport and logistics to support timely service delivery

  • Manage maintenance schedules to ensure optimal functionality of equipment and facilities

  • Monitor and control inventory, supplies, and resource utilization

  • Ensure compliance with internal policies, regulatory requirements, and quality standards

  • Lead, supervise, and develop support staff, including scheduling and performance management

  • Collaborate with clinical and administrative teams to ensure seamless operations

  • Support audit readiness and maintain proper documentation


Requirements


Qualifications


  • Bachelor’s degree in Hospitality Management, Business Administration, Operations Management, or a related field


Experience


  • Minimum 5 years’ experience managing support services (housekeeping, catering, transport, or facilities)

  • Experience in a hospital, healthcare, hotel, or large institution is preferred


Key Skills


  • Strong operations and facilities management knowledge

  • Understanding of health, safety, and infection control standards

  • Good leadership and team management skills

  • Strong organizational and problem-solving abilities

  • Excellent communication and interpersonal skills


Benefits


Why Join Us?


  • Opportunity to lead critical hospital support functions

  • Collaborative and fast-paced work environment

  • Impact-driven role supporting quality patient care
Career Directions Ltd

About Career Directions Ltd

CDL is a proactive Human Resource Management consultancy firm specializing in Strategic Labour Force Outsourcing, Recruitment, Training, Payroll Processing and Total Human Resource Management. Since 2003, we have been a one-stop shop for all HR related queries and support in and around East Africa. We champion best practice in Human Resource while going the extra mile to proactively address workers needs in order to achieve optimum productivity & profitability.

Our Mission

To support and contribute to our partners success while improving the lives'​ of the community.

Our Vision

To be a partner of choice in providing quality manpower outsourcing solutions.

Our Core Values

1.Professionalism: Conducting our business in the most professional way

2.Respect: Giving due respect to self and others and maintain the environment of teamwork and growth.

3.Passion: To be passionate in all we do.

4.Integrity: To act with honesty and integrity without compromising the truth.

Industry
HR & Recruiting
Company Size
51-200 employees
Headquarters
Nairobi, KE
Year Founded
2003
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