We’re hiring a Supply Partnership Manager to be the critical operational link between Nash and some of its most strategic Delivery Providers. You will manage the relationship with each Delivery Provider, be accountable for ongoing performance, monitor integration health, and enable and ensure seamless operational scalability.
The role sits uniquely at the intersection of internal and external success, operations, product, sales, and engineering and will drive visible impact into streamlining the operations of both Delivery Providers and Merchants alike. Your expertise will be heavily relied on and leveraged in informing product and process improvements, executing operational plans of action, and identifying opportunities for go-to-market motions.
Own strategic delivery provider relationships end-to-end - act as the single point of accountability for performance, growth, and operational excellence
Become an advocate - be the voice of the provider internally and partner with product, engineering, and go-to-market to build solutions that help providers scale
Be a product expert - learn the ins and outs of the Nash Platform and how its best positioned to drive impact to providers
Understand the nuances of each integration, identify areas of improvement, and manage/troubleshoot ongoing integration challenges
Partner with the Merchant team and lead cross-functional initiatives to drive best performance for providers and merchants alike
Leverage the existing data structure to drive best practices and insights for performance improvement
Lead the growth charge with each provider, deeply understanding each business, its needs, and helping achieve optimal business outcomes
5+ years in a customer-facing and technical role, experience with carriers/delivery partners is a plus
Proven success owning strategic relationships and driving growth and operational excellence
Strong technical fluency — comfortable with APIs, integrations, debugging workflows, and collaborating with engineering.
Experience advising product/engineering leaders and translating technical concepts into business outcomes.
Strong analytical and problem-solving skills with the ability to diagnose root causes in complex systems.
Demonstrated ability to rapidly master a product and use that knowledge to guide customers and shape feedback.
Excellent communication and executive-presence skills.
Experience in last-mile logistics, supply chain, or complex B2B SaaS systems.
Experience in high-growth startups or enterprise retail environments.
Familiarity with API docs, observability platforms, SQL, Python, or engineering workflows.
Background in consultative roles involving both technical depth and commercial accountability.
Last mile is a $500B industry powering digital commerce but managed largely with self managed API integrations. Nash approaches last mile orchestration with information completeness solutions from checkout, courier management, customer engagement, and post-purchase experience. Doing this enables merchants and customers to capture immense efficiencies, drive better customer experience, reliability and business outcomes.
We are working towards a mission of processing a double digit percentage of every physical last-mile transaction. We achieve this by providing top of the market modules for each step of the customer journey and leveraging the network effects from having more information that allows traditional competitors to collaborate. It’s a big mission, but we are already seeing strong market pull as we are already serving some of the largest retailers in the world like Walmart, 7-Eleven and Woolworths.
Nash was founded in 2021 by Mahmoud Ghulman (2x Founder, MIT) and Aziz Alghunaim (2x Founder, 2x YC, Ex-Palantir, MIT) and has raised funding from top investors, including Y-Combinator and a16z, to build the world’s best logistics infrastructure platform. We are based in SF.
✅ Early-stage, well-funded startup – directly impact the company and grow your career!
✅ Quarterly broader team on-sites to bond with teammates
✅ Competitive compensation and opportunity for equity
✅ Flexible paid time off
✅ Health, dental, and vision insurance
Nash is the AI infrastructure for logistics.
Merchants juggle dozens of delivery providers, each with different APIs, SLAs, and workflows. Disconnected systems create blind spots. Manual operations burn resources. Customer experience suffers.
Nash is the infrastructure built to solve this complexity.
We power hybrid orchestration across internal fleets and third-party providers, connecting to 1000+ global delivery providers on a single platform. We consolidate every delivery type (same-day, scheduled, shipping, returns) into a single data model. This complete context enables our AI models to make intelligent decisions at critical moments across the delivery journey.
From fleet management to dynamic dispatch, from accurate delivery promises to automated returns, Nash orchestrates it all. AI agents handle customer support. Fraud detection protects margins. Proactive intervention prevents failures before they happen.
The result: reliable delivery at scale, dramatically lower operational costs, and customer experiences that actually build loyalty.
We power 100M+ deliveries annually for some of the world's largest retailers and for merchants of all sizes through Square, Shopify, and Toast.
Founded by Mahmoud Ghulman and Aziz Alghunaim (both 2x founders, MIT). Backed by Rackhouse Ventures, Y Combinator, and Andreessen Horowitz.
