Job Description

Supply Chain Operations (SCO) connects our customers with IKEA products in a simple, affordable and sustainable way. SCO delivers excellent transport and logistic solutions today, tomorrow and over time by (a) optimizing replenishment solutions (b) defining physical goods flow capacity needs (c) sourcing and developing transport & logistics capacities (d) managing the goods flow (e) leading & securing supply quality.

We are looking for suitable candidates for the role of Supply Operations Developer, based at the I KEA Distribution Center in Port Klang, Malaysia

The purpose of the job is to secure excellence in total Supply Chain operational performance, and its further development, in close cooperation and alignment with all relevant supply chain stakeholders; contributing to reaching customer perceived availability at the lowest total cost (considering impacts of quality, safety, service performance, sustainability and other supply chain costs securing optimal replenishment solution).

• Logistical ("flow") performance: Secure logistical operational performance from end-to-end perspective as it is defined by respective set of KPIs/PIs (e.g. OTD, EQU, loading times); within given geographical scope. Follow-up and implement actions within existing and new delivery solutions.
• Stakeholder management: Align with supply chain stakeholders to secure logistical operational performance, as well as create preconditions for smooth and efficient Supply Operations. Act on deviations to the plan (e.g. prioritization and cancellation of orders) together with our partners and secure the communication flow.
• New optimized replenishment solutions: Lead their implementation (e.g. new routes) in alignment with relevant stakeholders and in close cooperation with Service Provider Operations Developers. Follow-up and adjust Lead Times based on OTD performance.
• Constraints and limitations: Identify & define constraints together with internal stakeholders (e.g. loading plan at supplier) to secure preconditions for efficient supply operations and, in general, wished level of logistical performance throughout the year. Follow-up on the compliance of our stakeholders and secure the execution of market-relevant plans (e.g. local activities) in connection with the MOF.
• Continuous Improvements: Validate and optimize sending and receiving capabilities (e.g. Slot Management) as a link between all supply chain stakeholders. Change, maintain and continuously improve replenishment solutions. Act upon fluctuations to avoid performance disruptions and increased total cost. Propose new logistical set-up to support logistics cost development. Identifies and proposes volume consolidation opportunities and mid-receiver needs. Collaborate with Category Area Teams; support logistic development in new sourcing countries.
• Deviation Handling: Contribute to the Market Operational Forums, support in constraint situations and ERPs in case of corrective actions need. Secure the right information on constraints and availability impact to our supply chain stakeholders.
• Development: Support the development of internal working methods and deviation the operational requirements and secure they are captured in the right documentation (e.g. Delivery Handbook).

Qualifications

Knowledge

• University degree in logistics, economics, business administration or relevant working experience.
• Good knowledge of functions within IKEA Supply Chain and how they contribute to the process.
• Good Knowledge of global/regional Supply Chain Management and Logistics.
• Advanced level of calculation methods and analysis tools.
• Experience in implementation of decided concepts, working methods and tools.
• Good knowledge about logistical performance indicators and their main key drivers.
• Good presentation and communication skills.
• Knowledge of relevant tools and working methods in the Supply Chain.
• Computer skills and high proficiency in Microsoft Office applications.
• Fluent in English in both written and oral speaking.

Capabilities

• Leading and steering
• Supporting and cooperating
• Analyzing and interpreting
• Capability to build external and internal relationships, strong in stakeholder management
• Capability to build fact-based business cases in close cooperation with relevant stakeholders and find win-win-solutions within the supply chain.

Motivation

• The IKEA values reflect personal values
• Enjoy interacting with many different people and networks from within and outside IKEA and utilize their contribution to the goal that has been set
• Always strive to reach business goals with a high level of energy and motivation; understanding how transport performance contributes to Democratic Design perspective.
• Enjoy a dynamic, action-oriented team environment.
• A desire to constantly improve business performance and become better

Experience

• Solid IKEA Supply chain working experience, prefer working experiences in need planning, supply planning, transport planning, transport category operations.

Additional Information

Sounds interesting?

At IKEA, we continuously look for better ways of working, following our vision to create a better everyday life for the many people. It is in our culture to work together and to be open, straightforward and inclusive. If this sounds like an environment you could enjoy working in, please send your CV and Cover Letter (in English) via our recruitment system Smart Recruiters. The ad will be open until 4 June 2026, we are looking forward to receiving your application!