Job Description

Supply Chain plays a critical role in keeping our business running smoothly, ensuring that materials, ingredients, packaging and finished products move efficiently through every stage of the operation.

The Despatch team is part of supply chain, and is responsible for accurately picking, checking, preparing, and loading customer orders while ensuring compliance with food safety, temperature control, and site procedures.

As a Supply Chain Supervisor, you will lead the despatch team to ensure accurate, efficient and safe picking and loading of chilled goods. The Supervisor will ensure that all outbound orders are prepared to the highest standard, inventory is accurately managed, and health & safety procedures are adhered to at all times. The role requires effective team leadership, a strong focus on accuracy, and the ability to operate within a fast-paced environment.

The Despatch team is responsible for accurately picking, checking, preparing, and loading customer orders while ensuring compliance with food safety, temperature control, and site procedures.

Places of Work

FBR Bacon, Finnebrogue Road, Downpatrick

Hours of Work

Day shift, Sunday – Thursday, 7:00am – 4:00pm

Rate of Pay

£15.40 (Day shift) + Discretionary Performance Payment (DPP)

£15.90 (Night shift) + Discretionary Performance Payment (DPP)

Key Responsibilities

• Supervise day-to-day operations within the Despatch department, ensuring all customer orders are picked, packed, and despatched accurately and on time.
• Oversee the loading of outbound vehicles, ensuring compliance with load plans and customer requirements
• Monitor and maintain inventory accuracy, ensuring all stock movements are correctly recorded.
• Ensure all relevant despatch documentation is completed accurately and on time.
• Work closely with the Senior Supervisor and other departments (e.g. Production, Intake, Transport, and Quality) to ensure smooth workflow and resolve issues.

Team Leadership

• Manage and motivate the Despatch team to achieve departmental KPIs and performance targets.
• Provide on-the-job coaching and support to team members.
• Assist in planning team rotas and assigning daily tasks.
• Conduct team briefings to communicate targets, updates, and key messages.
• Monitor staff performance and attendance, reporting any concerns to the Senior Supervisor.

Health & Safety / Compliance

• Champion a culture of health & safety within the department, ensuring all team members comply with company policies and relevant legislation.
• Conduct regular checks to ensure safe use of all equipment and materials, including MHE (Material Handling Equipment).
• Ensure safe loading of vehicles, compliant with weight distribution and load securing requirements.

Material Handling Equipment

• Support team members in safe operation of MHE; MHE experience is desirable but full training will be provided.
• Ensure pre-use checks are completed for all MHE and escalate any issues appropriately.

Benefits

Working within one of our state of the art premises you will enjoy a range of benefits including the ability to relax during your break in a restaurant standard canteen with all meals subsidised. We even offer free breakfast options. You will enjoy free onsite car parking and electric charging points. You will be entitled to free products weekly (up to 5 free products per person) through our award winning “Shack Initiative.” We have a packed calendar of wellbeing, social and sport events.

After you have settled into the Finnebrogue family your perks will only increase including a Healthcare plan, cycle to work scheme, new electric car scheme and we won’t forget the days that are important to you, you will receive your birthday as a holiday day! Our list of benefits continue to grow and you don’t have to just take our word for it. We have been awarded Grocer Gold Employer of the Year and Best Wellbeing in Workplace as testimony to the exciting culture and benefits we offer.

About Us

Finnebrogue is part of the Sofina Foods Group, a privately owned company with European headquarters in Malton, North Yorkshire, dedicated to providing great-tasting, high-quality food products, and generating more than £3.8 billion in revenue. Globally, the company and its wholly owned subsidiaries operate more than 40 sites and have over 14,000 employees in Canada, the UK, Island of Ireland, Germany and France.

We look at what is wrong with food to figure out how to make it the best it can be, without being bound by the way it has always been done. This kind of innovative thinking has led Finnebrogue to win multiple awards and has established the business as a leading food producer. In 2024, we were recognised as the UK’s Employer of the Year by Grocer Gold and the Best Place to Work in Northern Ireland by the Irish News Workplace & Employment Awards. Our robust People Strategy offers career pathways and development opportunities for all employees, emphasising talent growth and wellbeing with generous benefits for all. We are proud to be the first food producer in the UK and Ireland to achieve the Diversity Mark accreditation and are committed to fostering an inclusive and supportive workplace.