Job Description

Location: Remote - Thousand Oaks, CA

Employment Type: Contingent Worker (Contract, W2)

Contract Length: 12 months

Compensation: $35/$39 per hour (based on experience)

Summary of the Role

Join a big biopharma leader's Global Distribution America's Hub team as a critical support expert for business process improvements, outbound/inbound distribution, and operational compliance. Leverage your SAP and SOP experience, project management skills, and strong analytical mindset to guide cross-functional initiatives and ensure GDP/GMP-compliant product supply. This fully remote contract role is perfect for candidates passionate about optimizing clinical logistics and supporting process excellence.

Key Responsibilities

• Execute GDP/GMP and business processes for the GD America's Hub with minimal supervision
• Manage outbound/inbound distribution schedule and prioritize logistics activities
• Create shipping documents, book couriers, and manage shipping supplies for distributions
• Track distribution budget and monitor key performance indicators (KPIs)
• Develop and maintain SOPs, training materials, forms, and business documentation
• Provide operational and compliance training to new staff
• Lead and facilitate cross-functional meetings to implement business process improvements
• Support quality activities such as deviations, CAPAs, root cause assessments, and change controls
• Ensure effective two-way communication with internal and external stakeholders to maintain product supply
• Advance departmental goals and participate in key initiatives

Required Experience & Skills

• SAP experience
• Experience developing and maintaining SOPs
• Strong written and verbal communication skills
• Fluency in English, both oral and written
• Proficiency with MS Office Suite
• Ability to prioritize and execute multiple responsibilities in a dynamic environment

Preferred Qualifications

• Ability to learn new tasks and responsibilities quickly
• Continuous improvement mindset with analytical and creative problem-solving abilities
• Project management, negotiation, and facilitation skills
• High attention to detail and understanding of clinical study conduct
• Familiarity with regulatory guidelines impacting supply (e.g., GxP, SOX)
• Advanced skills in data visualization (Tableau, Power BI, Spotfire) and company systems (CDOCS, QMTS)
• CMIS PMP or CPIM certification

Top 3 Must Have Skills

1. SAP Experience

2. SOP Experience

3. Excellent written and verbal communication

Day-to-Day Responsibilities

• Manage daily inbound and outbound distribution activities, including scheduling, shipment processing, transportation document gathering, and courier coordination
• Ensure compliance with GDP/GMP requirements and support quality activities (deviations, CAPAs, change controls)
• Monitor budgets, track KPIs, and provide data analysis to support operational decisions
• Develop and maintain SOPs, training materials, and business documentation; train staff as needed
• Collaborate cross-functionally to resolve issues, improve processes, and support strategic initiatives
• Maintain clear communication with internal and external stakeholders to ensure uninterrupted product supply

Basic Qualifications

• Master's Degree
• Bachelor's Degree and 2 years of Life Science or Business experience preferably in the biotechnology or pharmaceutical industry
• Associate's degree and 6 years of Life Science or Business experience preferably in the biotechnology or pharmaceutical industry
• High school diploma/GED and 8 years of Life Science or Business experience preferably in the biotechnology or pharmaceutical industry

This posting is for Contingent Worker, not an FTE