Job Description

About OpenLoop

OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring care anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.

About the Role

OpenLoop’s mission is to bring care anywhere by powering telehealth solutions at scale. This role will be based out of our Northern Dallas sites. As a Supply Chain Specialist II, you will own the recurring purchasing workflows and day-to-day inventory replenishment that keep our production lines moving. You will operate as the primary bridge between on-site manufacturing teams and outside vendors—monitoring inventory burn rates, evaluating alternatives when stock-outs threaten production schedules, and identifying practical ways to streamline our daily operations.

In your first 6–12 months, your primary impact will be stabilizing local inventory par levels across hundreds of manufacturing inputs—from active ingredients and sterile vials to cleanroom PPE—while contributing to the rollout of automated replenishment tools across our facilities.

What You'll Do

• Own Recurring Purchasing Workflows: Execute and complete end-to-end purchase orders for raw materials, active ingredients, vials, seals, and cleanroom consumables under established vendor contracts.
• Prioritize Daily Site Replenishment: Partner closely with on-site production teams (80% of daily collaboration) to prioritize day-to-day work independently, monitor burn rates, and calculate days of supply on hand to avoid downtime.
• Evaluate Alternatives for Non-Routine Disruptions: Assess and resolve unexpected supplier delays, material shortages, or shipping discrepancies by evaluating alternative distributors or arranging cross-site inventory transfers.
• Synthesize Multi-Source Data: Gather and reconcile inventory information across multiple storage locations and facilities, tracking expiration dates, lot numbers, and par levels across 500+ site SKUs.
• Identify Inefficiencies & Suggest Improvements: Spot procedural bottlenecks in inventory handling, staging, and reordering, and proactively propose actionable solutions to improve workflow speed and accuracy.
• Contribute to Project Planning & Domain Growth: Support the planning and execution of supply chain projects, expand your technical pharmacy and manufacturing procurement knowledge, and assist with the rollout of automated autoship workflows.
• Other duties as assigned.

Who You Are

• Willing and open to working on-site in the office 5 days a week across our Northern Dallas facilities.
• 2+ years of tactical purchasing, buying, or inventory planning experience within a fast-paced production, manufacturing, or distribution environment.
• Demonstrated experience managing inventory with expiration dates, lot numbers, and/or rapid turnover (e.g., food/beverage, perishables, consumer goods, semiconductors, or defense manufacturing).
• Direct experience managing purchase orders (POs), tracking supplier deliveries, and maintaining physical or digital inventory par levels.
• Action-oriented problem-solving skills—a self-starter who operates effectively in ambiguity, takes ownership of stock challenges, and works autonomously without extensive hand-holding.
• Strong operational communication skills, comfortable collaborating cross-functionally with cleanroom/warehouse staff and negotiating delivery timelines with outside suppliers.

Preferred Qualifications

• Bachelor’s or Associate’s degree in Supply Chain Management, Business Administration, Logistics, Operations, or a related field is preferred.
• Prior procurement experience in a regulated 503A or 503B compounding pharmacy.
• Experience in structured, high-volume manufacturing environments (e.g., CPG, food & beverage, defense contracting, or electronics).
• Familiarity with ERP/MRP platforms, warehouse management software, or automated reordering workflows.

Our Benefits

In addition, for salaried positions you would also be eligible for:

• Medical, Dental, and Vision plans
• Flexible Spending/Health Savings Accounts
• Flexible PTO
• 401(k) + Company Match
• Life Insurance, Pet insurance, and more

Our Company

We have a relatively flat organizational structure here at OpenLoop. Everyone is encouraged to bring ideas to the table and make things happen. This fits in well with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work.

Sound like a good fit? We’d love to meet you.