Job Description

Salary Range: $98,329-$160,740

The Position of Product Manager is responsible for leading global product strategy for Supply Chain Solutions (SCS) organization. The SCS organization is focused on developing “Control Tower” solutions, managing end-to-end (E2E) supply chains, supporting both fourth party logistics (4PL)/lead logistics provider (LLP) and Order Management (OM) business models.

The position will have a key focus on development, planning, and continuous improvement for the SCS product portfolio to actively engage with SCS global team and IT group, especially for OM business segment. The role translates business requirements into technical solutions and ensures maximum customer value from product delivery.

Responsibilities

Essential Duties and Responsibilities

• Gather, analyze, and document business needs into clear and comprehensive Business Requirement Documents (BRDs).
• Define project scope, objectives, and functional requirements for new features and enhancements.
• Facilitate stakeholder alignment and secure formal sign‑off on requirements and proposed solutions.
• Manage development projects by monitoring progress, timelines, and deliverables to meet business expectations.
• Provide regular project status updates and visibility to management and key stakeholders.
• Coordinate cross‑regional communication to ensure clarity, alignment, and successful execution of initiatives.
• Collaborate with external vendors and service providers to resolve system incidents and operational issues promptly.
• Conduct thorough testing, validation, and review of deliverables to ensure solutions meet business and quality standards.
• Deliver user support by explaining system functionalities, business processes, and operational rules.
• Provide training and guidance on system changes to support user understanding and adoption.
• Ability to travel up to 10% as well as work a Hybrid Schedule as required by company policy.

Qualifications

• Proven expertise ( at least 3 years) directly managing or developing Control Tower solutions (e.g. Order Management or integrated supply chain solutions)
• Minimum 7 years of total experience in Supply Chain, Logistics, or IT Product Management, and/or related roles
• Bachelor’s degree in Logistics, Supply Chain Management, Engineering, or related field; or equivalent professional experience
• Experience working with project management methodologies (e.g., Agile, Waterfall)
• Strong communication and interpersonal skills, with the ability to clearly translate complex business needs into understandable requirements
• Demonstrated ability to solve complex problems and manage issues/risks within structured processes
• Proven experience collaborating within multinational organizations and across culturally diverse regions
• Ability to work independently, prioritize multiple initiatives, and deliver results under pressure
• Strong analytical and computer skills, with high attention to quality and detail
• Strategic thinker with strong execution capability and ability to drive business initiatives with a global perspective

Office Working Conditions

• Work is primarily performed in an office environment with moderate noise levels (phones, printers, conversations).
• Involves prolonged periods of sitting at a desk and frequent use of computers and office equipment.
• Regular use of hands and fingers, including, but not limited to, typing, filing, frequent keyboarding, mouse clicking and handling documents.
• Occasional lifting or moving of office supplies or equipment up to 25 pounds.
• Requires strong analytical, decision-making, and critical-thinking skills.
• Must be able to read, interpret, and compose clear written and verbal communications.
• Visual acuity required for tasks including, but not limited to, computer work, document review, and data analysis.
• Must maintain strong organizational skills, confidentiality, and independent work habits.
• Adaptability to changing priorities and effective professional communication with colleagues and customers.
• Regular, punctual attendance and compliance with all company policies and procedures; occasional overtime may be required.
• On-Site Requirements: In-office presence required for meetings, team events and scheduled days.
• Must be able to work as part of a functional team including working in an office on a Hybrid Schedule as required by company policy

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This list is not exhaustive; environmental conditions and physical requirements may vary depending on the specific office location, workstation configuration, or business necessity.

The above statements are intended to describe the general nature of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required.

Benefits

Yusen offers a generous Employee Benefits Package including:

• Medical, Dental, and Vision beginning the 1st of the month following start date
• 401k with a company match
• Standard 10 days PTO
• Eligible for bonus plan
• 7 Paid Holidays
• Eligble for OT pay if applicable
• Flexible Spending Accounts, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability, Tuition Assistance Program, Commuter Benefits, vacation, and much more

Any and all benefits offered are subject to the eligibility requirements, terms, and provisions set forth in the respective policies and plan documents, which you may request from Human Resources.

About Yusen Logistics (Americas)

Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities – through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we’re dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world’s preferred choice.

www.yusen-logistics.com/

Yusen Logistics (Americas) Inc. values each individual employee and is committed to a diverse and inclusive workforce by providing equal employment opportunities for all applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information, or any other protected status in accordance with all applicable federal, state and local laws.

Los Angeles County Only Yusen Logistics (Americas) Inc. will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Yusen Logistics (Americas) Inc. is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage.