Job Description

The role will report to the Aftersales & Procurement Lead. The Department manages both sales and procurement of goods and services to support the business and therefore the Coordinator will need to be both customer and supplier facing at times as required according to workload priorities.

Responsibilities will include handling aftersales enquiries and related procurement, requests for quotations for spares, workshop, repairs & service. This will include technical review of drawings and specification ensuring compliance and correct supply working with the supply chain to meet the customer demands. In addition, they will be required to process customer orders, carry out commercial and contract reviews with appropriate expediting of supplier orders to ensure we meet delivery commitments in accordance with customers’ requirements, in particular with regard to Time, Quality and Cost.

People

▪ Carry out c ommercial and risk reviews of customers’ requirements and contractual terms & condition s

▪ Quote preparati on in c onjunction with customer and/ or supplier RFx and support further with tender preparation using the company business system t o ensure data is accurate and available f or re view.

▪ Full and detailed analysis of customer and part pricing hist ory t o ensure qu otati ons are issued in line with Company pricing p olicy and customer expectati on. W orking cl osely with the sales team to understand the excepti ons to ensure the y are managed within acceptable margins

▪ Expedite purchased items from all suppliers to meet c ontract dates, w orking closely with key stakeh olders on any issues that may arise and facilitating c ontingency planning and appropriate amendments t o orders.

Processing customers’ requests for information and quotati on using into our company business system.

▪ Sourcing qu otati ons, determination of best price and lead time informati on t o supp ort generati on of

sale qu otations in line with customer expectation s

▪ Administrati on of part set up in line with technical requirements on the c ompany’s business system

SMART.

▪ Negotiati on with suppliers on price, delivery and commercial terms including the establishment of price breaks against quantities to ensure best cost pricing is always sought and the up to date data is reflected in the company business syste m

▪ T o assist with dealing with any other day t o day office issues, including archiving and filing.

Delivery

▪ W orking with Engineering department to support and assist suppliers and customers through: -

o Provisi on of drawings and specifications

o Clarification of t echnical and quality requirements

▪ Placing purchase orders in line with Company procedures with pre-agreed and approved terms and

c onditions.

▪ Assisting the Supply Chain & Procurement Lead as required with f orecast informati on, regular

maintenance of the Spares Order Backlog and f orecasting and follow up of open opportunities.

▪ Identifying gaps or p otential weaknesses in the Greenray supply chain and assisting in the e valuati on and approval of new and existing suppliers at acceptable c osts and t o appropr iate quality standards in c onjunction with quality & engineering.

Required Skills

▪ Go od Business understanding – understands key business drivers and business g oals, has go od

commercial and financial awareness understanding purchase, contract and commercial condition s

▪ Knowledge of imp ort and export procedures, including the significance of Incoterms®

▪ Product kn owledge of Gas Turbine or Hig h-Speed Rotating machinery w ould be beneficial to the role.

▪ Knowledge of Greenray’s market, drivers and activities w ould be useful.

▪ Knowledge of Greenray s ystems and processes w ould be useful but not essential.

▪ CIPS level 4 or ab ove is a distinct advantage.

▪ Technical experience, ability to understand and interpret drawings and quality requirements obtained

from go od experience w orking in an engineering environment

▪ Excellent c ommunicati on and relationship skills, both verbal and written for internal and external

communicati ons with suppliers and customer s

▪ Competent negotiati on skills, with an ability t o identify s olutions and have the c onfidence t o make

recommendati ons.

▪ Go od commercial awareness.

▪ Excellent Customer Service skills. Prioritises effectively and is well organized

▪ IT skills – go od kn owledge of Micros oft Excel & Word and ability t o w ork with a business system