Job Description

Become part of a team that champions wellness worldwide. CAPTEK® Softgel International is a global leader in the development and production of high-quality nutraceutical supplements. As a contract manufacturer organization (CMO), we collaborate with innovators from some of the world’s most successful brands.

Position Summary

The Supply Chain Planner converts approved customer demand into executable, capacity- and material-constrained plans for assigned products, work centers, and sites. This role drives orders from demand review and batch creation through release, maintaining accurate dates, priorities, and notes so Operations can execute and Customer Service receives realistic commitments.

Reporting to the Supply Chain Planning Manager, the Supply Chain Planner links Manufacturing, Scheduling, Procurement, Customer Service, Quality, Warehouse, R&D, Finance, Inventory Control, and Commercial. The role maintains assigned demand, batches, dates, and notes; identifies constraints; escalates risks with actions and recovery dates; and tracks actions to completion.

Essential Duties and Responsibilities

• Reviews approved customer demand, confirms planning inputs are complete, and translates demand into time-phased production and material requirements.
• Creates production jobs and batches in SYSPRO within 24 hours when complete demand and documentation are available and links each job to the applicable sales order or demand signal.
• Creates, releases, reschedules, closes, or cancels production jobs to the approved plan and verifies quantities, formulas, BOMs, routings, and manufacturing documentation before release.
• Maintains accurate planning dates, priorities, commitments, status, and notes in SYSPRO; updates changes within one business day and documents an owner, action, and resolution date for exceptions.
• Monitors demand through batch creation, release, production, and shipment; identifies missing demand, uncreated batches, aging jobs, past-due orders, and conflicting dates and drives correction.
• Maintains assigned portions of the master production plan, balancing demand, requested dates, capacity, labor, equipment, materials, quality status, lead times, and campaign requirements.
• Completes pre-flight and readiness reviews before release by confirming materials, packaging, BOMs, formulas, routings, specifications, batch records, and quality requirements with functional owners.
• Reviews MRP output and escalates material shortages or readiness gaps within one business day, identifying affected orders, customer impact, actions, owners, and recovery dates.
• Partners with the Operations Scheduling Manager to translate the master plan into a finite, executable schedule and maintains alignment between planning priorities, batch readiness, and detailed production sequencing.
• Maintains short-, mid-, and long-range demand and capacity views; identifies bottlenecks, campaign conflicts, and future constraints and recommends recovery actions.
• Provides Procurement and Inventory Control with time-phased requirements, shortage priorities, required dates, inventory risks, and planning changes.
• Coordinates with Quality, R&D, Master Data, and Document Control to resolve missing specifications, formulas, BOMs, routings, batch records, testing, release, and change-control requirements.
• Prepares for daily and weekly planning reviews with the master plan, batch status, dates, notes, material readiness, risks, and actions current; tracks assigned actions through closure.
• Validates production commitments using current facts and distinguishes executable orders from risks, opportunities, and recovery actions before reporting dates.
• Provides accurate supply, capacity, inventory, shipment, and risk inputs for Latest Estimate, SIOP/S&OP, financial planning, and operating reviews.
• Communicates executable schedules to Operations, realistic completion dates and recovery plans to Customer Service, and capacity, backlog, inventory, and risk to the Supply Chain Planning Manager.
• Follows planning standard work, calendars, escalation routines, and ERP practices; maintains desk procedures and uses root-cause analysis to reduce late releases, inaccurate dates, material-driven downtime, schedule volatility, and past-due orders.

Qualifications

• Experience planning in high-volume manufacturing across products, work centers, sites, or shared resources.
• Strong knowledge of MRP, production planning, master scheduling, finite capacity, inventory requirements, and manufacturing lead times.
• Experience creating and maintaining production jobs or batches, planning dates, priorities, commitments, status, and notes in a manufacturing ERP.
• Strong ERP and Excel skills with the ability to analyze planning data, reconcile discrepancies, and convert findings into clear actions.
• Ability to evaluate job readiness across materials, BOMs, formulas, routings, specifications, documentation, testing, and manufacturing constraints.
• Strong execution discipline; able to manage multiple deadlines, maintain accurate details, and escalate risks before commitments are missed.
• Ability to work cross-functionally, resolve competing priorities, identify risks early, and drive follow-through without positional authority.
• Strong communication skills; able to present order status, constraints, impacts, owners, due dates, and recovery plans.
• Experience planning bulk and packaging operations with shared resources, campaigns, and quality-release dependencies preferred.
• Experience with SYSPRO or a comparable manufacturing ERP, Power BI, and/or finite scheduling tools preferred.
• Experience supporting Latest Estimate, SIOP/S&OP, new-product introductions, change control, or inventory optimization preferred.

Education & Experience

• Bachelor’s degree in Supply Chain, Operations, Business, Engineering, or related field preferred.
• 3+ years of production planning, materials planning, scheduling, or supply chain experience in complex manufacturing; equivalent experience considered.
• FDA-regulated manufacturing experience preferred, including nutraceutical, pharmaceutical, food, cosmetics, or medical device.
• APICS/ASCM or Lean Six Sigma certification preferred.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to work near moving mechanical parts; fumes or airborne particles and risk of electrical shock.

The noise level in the work environment is usually moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include Close vision, Peripheral vision and Ability to adjust focus. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear.

CAPTEK is an equal employment opportunity employer. In order to provide equal opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities, not on any mental or physical disability. We comply with the law regarding reasonable accommodation for disabled employees and applicants.

We do not discriminate on the basis of actual or perceived race, color, national origin, ancestry, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), reproductive health decisions, gender, gender identity, gender expression, religious creed, disability (mental and physical) including HIV and AIDS, medical condition (cancer and genetic characteristics ), genetic information, age, marital status, sexual orientation, military and veteran status, or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

Thank you for your interest in joining the CAPTEK team. You will be contacted shortly if your application is selected.