We are the inventor of the Belgian praline. Every day, our people continue to write the unique Neuhaus story. That story began in 1857, when Jean Neuhaus opened the very first boutique in the Queen's Gallery in Brussels. Quality and customer experience are at the heart of our business and that is exactly what our people do with heart and soul every day. The pride of working for the inventor of the Belgian praline is typical for each employee.
https://www.neuhauschocolates.com/fr_BE/home
As our Supply Chain Planner you will be accountable for the service level and inventory level for your scope (brand, copacker). You will be responsible for coordinating the production and packaging of our products with our co-packaging partners, ensuring that we meet customer demand while optimizing costs and minimizing waste and therefore play a vital role in ensuring the efficient and effective operation of the supply chain.. You are highly analytical and are comfortable working with cross-functional teams.
You manage an efficient, realistic and feasible copacking plan on short and medium term and continuously keep up-to-date with changes that may influence the plan.
You communicate and collaborate with copackers to ensure priorities are clear and that the plan is executed as needed.
You coordinate the scheduling and production of co-packed products, working closely with our internal teams and external partners to ensure on-time delivery of high-quality products.
You use data analysis and forecasting techniques to identify potential risks, and optimize inventory levels.
You are responsible for all communication about supply status and risks to key stakeholders such as customer service, sales, supply chain team, etc… You ensure a high level of timely communication.
You support and coordinate new product introductions and seasonal collections.
You own KPI results and continuously aim to improve and simplify processes while reaching KPI targets.
You have a Master’s degree and can look back on at least 3 years of experience in supply planning.
You are detail-oriented, stress-resistant and have a real go-getter mentality.
Besides being a clear communicator, you are able to work autonomously and are passionate about the analysis of complex situations.
You are acquainted with SAP and have an high level knowledge of Excel.
Do you have experience in co-packing? Then you have a head start!
You are fluent in Dutch and/or French and in English.
As you grow, we grow. We offer you an inspiring environment full of challenges. A place where people get the space and opportunities to shine. Furthermore, we offer you an attractive salary, supplemented with numerous extra-legal benefits (such as a company car, insurances, meal vouchers, bonus, etc). And of course, plenty of Belgian chocolates.

Neuhaus is a manufacturer of Belgian luxury chocolates, delicious biscuits and artisanal ice cream. The company was founded in Brussels in 1857 by Jean Neuhaus, who opened a first store in the Galeries St.-Hubert. In 1912, his grandson, Jean Neuhaus II, invented the chocolate bonbon or 'praline'. Three years later, the 'ballotin' was invented to avoid that the pralines were crushed together.
Today, Neuhaus is more popular than ever and has over 500 selling points in 50 countries. All Neuhaus delicacies are still made in Vlezenbeek, near Brussels, and are exported worldwide. The company was named Accredited Supplier to the Belgian Crown.