Job Description

JLL empowers you to shape a brighter way

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Supply Chain Operations Manager

Establish and continuously improve governance frameworks, operational standards, and project management methodologies while driving AI adoption and digital innovation. Ensure procurement initiatives deliver measurable business value and operational excellence.

Key Responsibilities:

Governance and Operational Framework

• Develop and maintain governance structures: standardized methodologies, operating procedures, playbooks, templates, and reporting mechanisms
• Establish intake, prioritization, and resource allocation frameworks
• Define and monitor KPIs, SLAs, and operational metrics (procurement performance, savings realization, supplier performance, process efficiency, stakeholder satisfaction)
• Ensure alignment with account-level strategy, business priorities, and JLL enterprise standards
  

AI Strategy and Digital Transformation

• Lead AI adoption strategy: identify high-value use cases for generative AI, machine learning, predictive analytics, and automation
• Integrate AI-powered tools into workflows (spend analysis, supplier discovery, contract intelligence, demand forecasting, risk management)
• Monitor emerging AI trends, conduct market research and vendor evaluations
  

Portfolio and Project Management

• Oversee complete procurement project portfolio (category management, supplier transitions, system implementations, contract negotiations, process optimization)
• Maintain centralized tracking systems and dashboards for all initiatives
• Partner with stakeholders to define project scope, objectives, timelines, deliverables, and success criteria
  

Operational Excellence and Continuous Improvement

• Drive systematic improvement through lessons learned, post-implementation reviews, root cause analysis, and best practice dissemination
• Identify and implement process streamlining opportunities to eliminate redundancies and enhance efficiency
• Lead process mapping, value stream analysis, and workflow optimization
• Develop and maintain knowledge management systems
  

Executive Communication and Reporting

• Develop executive-level dashboards, scorecards, and reports on procurement performance, portfolio health, financial impact, operational risks, and improvement initiatives
• Support finance team's monthly accrual commentary on causality, aging analysis, and resolution path for outstanding work orders and commitments
• Support budget forecasts, variance analyses, and financial models
• Track and report procurement savings, cost avoidance, and value realization against targets
  

Additional Responsibilities

• Serve as liaison between procurement operations and other account operational and facilities management service lines
• Ensure compliance with procurement policies, contracting requirements, regulatory obligations, and audit standards
• Foster culture of accountability, collaboration, innovation, continuous learning, and performance excellence

Qualifications

Education

• Bachelor’s degree in Supply Chain Management, Project Management, Business Administration, Operations Management, or related field (preferred)
• PMP, CSCP, or similar professional certification (strongly preferred)
  

Experience

• 8+ years in operations, project management, or supply chain management within corporate real estate, facilities management, or procurement environments (required)
• Demonstrated expertise establishing and leading governance frameworks, operational standards, and PMO functions for sourcing and procurement teams
• Deep understanding of sourcing methodologies, category management, supplier relationship management, and procurement best practices
  

Technical Skills

• Expert proficiency: project management software (MS Project, Jira, or similar)
• Advanced proficiency: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), emphasizing advanced Excel functions, data modeling, and executive presentations
• Demonstrated expertise: data analysis and visualization tools (Power BI, Tableau, or similar)
• Experience with procurement platforms, e-sourcing tools, contract management systems, work order management systems (Corrigo, Coupa, SAP Ariba, or similar)
• Working knowledge: AI and machine learning applications in procurement (generative AI tools like ChatGPT/Copilot, predictive analytics, automation platforms)

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

115,000.00 – 125,000.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

Remote –Atlanta, GA, Charlotte, NC, Chicago, IL, Dallas, TX, Richmond, VA

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.