The Supply Chain Operations Analyst plays a critical role in ensuring efficiency across our supply chain operations while supporting the evolving needs of the wholesale business. This role is responsible for order process execution, compliance tracking, reporting, and operational support, while partnering cross-functionally to identify risks, improve processes, reduce cancellations, and support data-driven decision making. The ideal candidate understands that wholesale fulfillment is not one-size-fits-all, with each account having unique routing requirements, vendor portal expectations, cancellation rules, order timing, inventory visibility needs, and compliance standards. This individual will translate business requirements into actionable operational processes and reliability across the DC through data analysis.
Key Responsibilities:
Partner with the vineyard vines and 3PL teams to troubleshoot order flow issues, cancellations, inventory discrepancies, allocation problems, routing delays, ASN issues, and vendor compliance concerns to prevent repeat failures.
Develop a strong understanding of each wholesale account’s operational requirements, including order windows, portal requirements, shipping expectations, cancellation risk points, routing needs, and account-specific requirements.
Research and investigate root causes of operational issues and support implementation of corrective actions to prevent recurrence.
Assist in building and maintaining dashboards and reports to support DC visibility into order flow, performance, and operational risks.
Support cross-functional efforts to improve inventory visibility and system alignment, identifying discrepancies and supporting solutions to optimize order fulfillment.
Support day-to-day order management activities, including order validation, status tracking, and issue resolution to ensure accurate and timely execution.
What You Bring:
Strong analytical skills with experience in Excel required; Power BI or similar tools preferred
Proficient with Word and PowerPoint
Bachelor’s degree (BS/BA business/supply chain preferred)
Ability to manage multiple priorities in a fast-paced environment
Strong communication and cross-functional collaboration
Strong problem-solving and process improvement skills
Passion for the vineyard vines brand
Manhattan or Blue Cherry experience preferred, but not required
Every Day Will Feel This Good Because:
vineyard vines is a highly successful, privately held, American clothing and accessory retailer founded in 1998 on Martha’s Vineyard by brothers, Shep & Ian Murray. With Shep & Ian still at the helm today, vineyard vines has experienced exponential year over year growth and now operates over 100 retail locations including an outlet division, a successful e-commerce business, domestic distribution center, and expanding corporate headquarters. In addition, vineyard vines is also carried in major department stores such as Nordstrom and Bloomingdales as well as numerous specialty boutiques across the US. At vineyard vines we pride ourselves on Shep & Ian’s philosophy that “every day should feel this good” and “if you’re doing what you love, you’ll be successful”.
Now is an exciting time to join vineyard vines. In order to keep-up with our growing and evolving business needs, we need smart and talented individuals to join our crew and help us to drive the good life!
vineyard vines was founded on a state of mind that "Every day should feel this good." This state of mind is something that all people experience at some point. Those moments are different for all of us, but they are important because they're uniquely ours. EDSFTG is at the core of our culture and allows us to celebrate the differences that tie us together. These different backgrounds are what make us stronger as a team, and it is why we are passionate about creating an inclusive and welcoming workplace where every team member can bring their true self to work. We are committed to building a diverse Team across all channels, departments, and stores within our community.
Won't you join us and share your EDSFTG moment?
