Job Description

The Medical Supply Chain Officer assist in delivering effective, timely, reliable and profitable supply chain solutions in response to our clients needs whilst ensuring compliance to the groups policies and regulations.

Key Responsibilities:

Sourcing and Sales Support

• Source compliant products locally and internationally per client specifications.
• Provide timely pricing and quotations based on delivery terms.
• Support sales with pricing and sourcing for projects and tenders.
• Prepare and submit quotations to stakeholders.

Procurement

• Review purchase orders and requisitions to place orders.
• Store POs and fast‑track urgent orders.
• Monitor deliveries and report OTIF performance.
• Resolve shortages, excesses, and damaged goods promptly.
• Report supplier delivery KPIs.

Logistics and Expediting

• Ensure timely delivery of medical supplies.
• Prepare accurate shipping and customs documents.
• Track shipments and support customs clearance.
• Provide logistics support to teams when needed.

Billing and Credit Control

• Reconcile supplier invoices and support client billing.
• Enter billing data with supporting documents.
• Assist in resolving invoice issues.

Supplier Management

• Source and recommend qualified suppliers.
• Conduct supplier audits and evaluations.
• Manage vendor orders, lead times, and escalations.
• Monitor supplier performance.
• Follow up on supplier payments.
• Reconcile supplier accounts regularly.

Cost Management

• Control costs while maintaining service quality.
• Manage and allocate central stock correctly.
• Optimize ordering and shipping efficiency.

Operations

• Follow International SOS SOPs.
• Support equipment calibration and repairs.
• Manage rental kits inventory and invoicing.
• Maintain storage inventory records.
• Monitor cold chain temperatures.
• Support recalls and product traceability.
• Prepare MSS reports.
• Produce monthly KPI reports.
• Close audit action items.

Compliance

• Ensure MSS activities comply with standards and local regulations.

Required Experience:

• 3–5 years’ supply chain experience with end‑to‑end operational knowledge.
• 2–3 years in a medically focused organization (pharmaceuticals, medical equipment, consumables).
• 
  Knowledge of end‑to‑end supply chain, procurement, logistics, and medical supply processes.

Qualifications

• 
  Matric with a relevant tertiary qualification.
• 
  Qualification in supply chain, procurement, logistics, or business with experience.
• 
  Pharmacy qualification is an added advantage.

Languages

• 
  Fluent written and spoken English & Arabic.
• 
  French is an advantage.

Travel

• 
  Own transport required.
• 
  Local travel within a 20km radius required.
• 
  Occasional travel to African countries may be required.

Why Apply

Apply for this role to join a global, mission‑driven medical services organization where you can use your supply chain expertise to make a real impact, grow professionally, and support the delivery of high‑quality, life‑saving healthcare solutions across diverse and international operations.