Job Description

#LI-Onsite
Location: Târgu Mureş, Romania
This role is based in Târgu Mureş, Romania. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.
We are looking for a proactive and detail-oriented Dispatch & Shipping Expert to join our team. In this role, you will ensure smooth operations by managing documentation and transport organization for internal and external customers. You will be the main contact for internal and external stakeholders related to shipments into the entire world and work closely with other departments.

Key Responsibilities:

• Transport organization for shipments to other countries

• Coordinate dispatch with external customers and warehouse team

• Ensure shipping aligns with requested delivery dates in alignment with Customer service and Warehouse

• Manage special requests like one-time shipments, registration samples based on customer demand

• Update and maintain Dispatch related SAP records

• Monitor supply related Key Performance Indicators (KPIs) and prepare performance reports, implement Corrective Actions/Preventive Actions (CAPAs) to improve performance

Minimum Requirements:

• Proven experience in Operations Management and Execution

• Problem-solving and timely decision-making abilities, strong sense of ownership and proactive mindset

• Being a team player is essential; Strong in communication including internal and external stakeholders

• Understanding of transportation, demand planning, and order management

• Active learning mindset and ability to manage stress effectively

• Proficiency in relevant tools and systems (e.g. SAP)

• Transportation: Knowledge of transportation processes to facilitate timely and cost-effective

• Romanian and English (fluent)

Commitment to Diversity and Inclusion / EEO paragraph:

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network

Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards

Skills Desired

gmp knowledge, HSE Knowledge , Logistics and Transportation Management, Master Data, Operational Excellence, Sap Erp, supply chain management, Supply Planning, Warehouse Management