Job Description

Position Title: Supply Chain Coordinator

Work Set Up: Onsite

Schedule: 11:00 PM to 8:00 AM PH Time

Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark Pampanga

Quick Rundown:

The Supply Chain Coordinator is a full-time, remote role supporting an e-commerce brand’s end-to-end supply chain operations, including inventory management, forecasting, purchasing, production coordination, and fulfillment. This role ensures inventory accuracy and supply continuity across DTC and marketplace channels while supporting cross-functional execution and future growth initiatives. The position reports to the Director of Supply Chain and partners closely with Sales, Finance, Marketing, Operations, 3PL providers, and suppliers. The ideal candidate has experience working in remote environments and across digital supply chain ecosystems within e-commerce organizations.

What You’ll Do:

Inventory Planning & Forecast Support

• Maintain system-based SKU-level inventory tracking across all sales channels ○ Monitor weeks of supply (WOS), safety stock, and reorder points

• Support supply and demand planning and monthly S&OP processes

• Proactively identify stock risks and recommend corrective actions

• Support and maintain data accuracy across all planning parameters

Purchasing & Production Coordination

• Create and manage purchase orders through the PO lifecycle

• Track production timelines and maintain accurate ETA reporting

• Coordinate inbound shipments with FBA, suppliers, freight partners, and 3PLs

• Support international shipping documentation (DDP/FOB)

3PL & Fulfillment Oversight

• Monitor daily order flow and fulfillment performance metrics

• Reconcile inventory discrepancies across systems

• Coordinate FBA/WFS replenishment and transfer shipments

• Track freight movements and resolve exceptions

• Coordinate day-to-day operations with 3PL partners

Data, Reporting & Systems

• Support product development and production timeline

• Maintain and author spec sheets, GS1 barcodes, technical documents, and Bill of Materials

• Maintain supply planning dashboards and reporting tools

• Support forecast accuracy tracking and inventory health reporting

• Ensure data integrity across ERP, marketplace, and warehouse systems

Vendor & Growth Support

• Maintain supplier documentation and compliance records

• Support the onboarding of new suppliers or co-packers

• Support various supply chain SOPs

• Assist with sourcing research and vendor vetting as the role expands

What We’re Looking For:

• 3–5 years of experience in supply chain, inventory, purchasing, or operations coordination

• Strong experience with inventory forecasting, inventory tracking, and fulfillment processes

• Hands-on experience working with 3PLs, freight coordination, and international shipping documentation (DDP/FOB)

• Experience using ERP systems, WMS, marketplace platforms, and reporting tools

• Strong analytical and organizational skills with the ability to manage multiple priorities in a remote setup

Why You’ll Love Joining the CO Fam!

At Clark Outsourcing, we’re redefining what it means to work in a BPO. This isn’t your regular office setup - it’s where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched (seriously, our team swears by it), and we promise you’ll have to experience it yourself to believe it.

Here’s what’s in store for you:

Health and Welfare Benefits: HMO with prescription coverage, SSS, PhilHealth, Pag-IBIG, 13th-month pay, retirement benefits, and more.

Beyond Work: Enjoy our in-office swimming pool (lowkey flex!), CO Club gaming lounge, CSR involvement through CO Stars, scholarship programs, and access to CO Academy for growth.

Travel Opportunities: We send at least 20 staff per year to visit our clients in the US, UK, and Australia, giving you international exposure and experience.

Leave Benefits: Paid holidays, Earned PTO on your first month, Wellness leave (no questions asked), plus special leaves like bereavement, parental leave, and Magna Carta leave.

Extra Perks: Salary loans up to PHP 1M (via BPI), CO Swag Bag, birthday and anniversary tokens, and our COol & flexible workplace.

Growth and Recognition: Yearly performance appraisals, career advancement programs, CO League events, and guidance from our amazing Coaches!

At CO, it’s not just about work - it's about loving where you work. Ready to experience the best workplace ever? We can’t wait to welcome you to the team!