Job Description

Who We Are:

At Arterra Wines Canada, we aim to inspire the simple joys of life, and we come to work every day with a shared passion to build wine brands people love. As a pioneer in the Canadian wine industry with 150 years of experience, our success is driven by our people. We work together with integrity and pride, striving to reach our fullest potential every day, and we’re looking for people who do the same.

We are undergoing a pivotal transformation, actively in search of dynamic individuals poised to make a substantial impact within our ever-evolving organization. Are you someone who embraces change and excels in diverse roles that span across various functions? If so, we look forward to hearing from you!

We are seeking an ambitious and technically-minded Supply Chain Business Systems Analyst to join our IT team. In this role, you will play a vital part in supporting and optimizing our ERP ecosystem, specifically focusing on the integration of supply chain operations with our technical infrastructure.

Positioned at the intersection of logistics and technology, you will help bridge the gap between operational workflows and digital solutions. This is a junior-level role designed for a professional with 1–3 years of experience who is eager to master enterprise-grade ERP systems and grow into a subject matter expert. We are looking for a proactive learner who can translate business needs into technical requirements while maintaining a focus on data integrity and process efficiency.

Key Responsibilities:

Business Analysis & Requirement Gathering

• Support the lead analysts in conducting workshops with Supply Chain and Operations stakeholders to capture and document business needs.

• Assist in the creation of high-quality Business Requirement Documents (BRDs) and Functional Design Documents (FDDs) for supply chain enhancements.

• Learn to conduct detailed assessments of current supply chain processes (Inventory, Procurement, Distribution) to identify areas for digital optimization.

• Map out "as-is" and "to-be" process models to ensure technical solutions align with operational realities.

System Support & Delivery

• Assist in the configuration and maintenance of core Supply Chain modules within the ERP system.

• Act as a first-line technical resource for supply chain users, troubleshooting system issues and coordinating with senior leads or vendors for resolution.

• Support the end-to-end testing cycle, including the development of test scripts and participation in User Acceptance Testing (UAT).

• Monitor data flows between supply chain operations, sales, and external logistics partners to ensure accuracy and performance.

Continuous Improvement & Technical Learning

• Actively engage in training sessions to deepen expertise in ERP capabilities (JDE preferred) and industry best practices.

• Help maintain system documentation, user manuals, and training materials to empower the broader operations team.

• Support data-driven decision-making by assisting with reports and dashboards using tools like PowerBI or Hubble.

Qualifications:

• 1–3 years of experience in a business systems analyst, systems analyst, or IT support role, preferably within a supply chain or manufacturing environment.

• Educational Background: Post-secondary degree in Information Technology, Supply Chain Management or a related field.

• ERP Exposure: Foundational understanding of how ERP systems function. Previous experience with JD Edwards (JDE) is considered a significant asset but not mandatory.

• Project Delivery: Familiarity with the IT project delivery lifecycle, including documentation standards (BRDs/FDDs) and a general understanding of databases or data mapping.

• Communication Skills: Excellent verbal and written communication skills are a must with the ability to clearly explain technical concepts to non-technical users.

Preferred Attributes:

• Growth Mindset: You are highly coachable, proactive in your learning, and eager to take on increasing responsibility within the ERP landscape.

• Analytical Problem-Solver: You enjoy deconstructing complex problems and possess a sharp attention to detail.

• Team Player: A collaborative spirit who thrives in a fast-paced, hybrid environment and values cross-functional success.

What We Offer:

• Hybrid work model, allowing employees to balance remote and in-office work.

• Competitive Salary and Bonus.

• Benefits and Pension Plan.

• Product Allowances.

• Training & Development Programs.

• Tuition Reimbursement.

• Commitment to Corporate Social Responsibility.

• A chance to explore and learn more about the Wine industry.

We are committed to establishing a qualified workforce that reflects the diverse population it serves and we encourage applications from all qualified individuals. We are also committed to preventing and removing barriers to employment for people with disabilities, and we invite you to inform us should you have any accessibility or accommodation needs.