Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.
We are looking for a results-driven Service Logistics Specialist – Supply Chain to accelerate strategic programs such as parts provisioning automation and to support the growing demand for customer programs like Onsite installation and Support.
This role will bridge operations, technology, and program management, ensuring efficient material planning, provisioning, and delivery that meet business and customer needs.
The ideal candidate is analytical, process-oriented, and comfortable driving cross-functional collaboration to implement scalable supply chain solutions.
Includes the following essential duties and responsibilities (other duties may also be assigned):
• Lead and support parts provisioning automation initiatives, improving efficiency and accuracy in material planning and delivery.
• Partner with the onsite installation team to understand upcoming deployments and ensure timely provisioning of parts for onsite installations and ongoing support.
• Manage supply chain planning, material allocation, and SLA-based depot assignments for customer programs.
• Collaborate with IT/automation teams to define requirements, test solutions, and roll out automation tools.
• Analyze demand trends, forecast requirements, and drive improvements in inventory utilization.
• Track KPIs for provisioning accuracy, turnaround time, and customer SLA compliance.
• Act as a liaison between logistics, onsite support, and cross-functional stakeholders to resolve gaps or escalations.
• Identify best practices and contribute to building standardized processes for scalable program support,
• Support repair/replenishment cycle for defectives to minimize excess inventory and optimize working capital.
• Bachelor’s degree in supply chain, Operations, Engineering, or related field (or equivalent work experience).
• Minimum of 2 years of experience in supply chain, logistics, or operations roles.
• Proven track record in supply chain program management or process automation initiatives.
• Strong knowledge of demand planning, inventory management, and provisioning processes.
• Proficiency in Excel and data analysis, experience with ERP systems and automation tools (Power BI, Power Automate, etc. ) is a plus.
• Excellent communication and stakeholder management skills.
• Ability to work in a fast-paced, dynamic environment with competing priorities.
Preferred Skills:
• Experience in Service Logistics or supporting field/onsite programs.
• Familiarity with automation platforms, workflow optimization, or supply chain digitalization projects.
• Strong problem-solving mindset with the ability to translate operational challenges into scalable solutions.
$70,000 - $88,000
The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.
Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.
Supermicro® (NASDAQ:SMCI), with 30+ years of leadership in Enterprise, cloud, AI, and 5G Telco/Edge Infrastructure solutions, pioneers the industry with Building Block Solutions® and Green Computing servers. Its customizable, efficient, and sustainable IT offerings such as liquid-cooling technology redefine performance standards and environmental responsibility.
