Job Description

Supply Chain Analyst AO7177549

Top skills:
-SAP
-Vendor Management

Schedule: Fully onsite

KEY RESPONSIBILITES/REQUIREMENTS:

The Order Management Specialist is responsible for managing and maintaining account portfolios by ensuring accurate order entry and processing in the current ERP system. The role involves collaborating with various departments to support order processes, maintain compliance with policies, and improve order-related processes and integrations.

Role & Responsibilities
• Ensure orders are successfully received and submitted in NERP via EDI, SPACE, or manual methods, adhering to policies and agreements.
• Manage 50+accounts portfolio, handle purchase order revisions, track delivery dates, verify and adjust PO prices, and process sales returns in alignment with company policies.
• Update, and maintain customer and order data, ensuring data integrity and accuracy.
• Review and validation price adjustment chargeback claims with finance and Sales.
• Point of contact to help Identify and resolve discrepancies or issues related to orders, including addressing customer inquiries and concerns promptly and effectively.
• Work closely with sales, supply chain, logistics, and customer service teams to ensure timely and efficient order fulfillment.
• Generate reports on open orders, price discrepancies, shipped orders, and aged orders.
• Assist the team on various projects as needed.

Skills needed
• Bachelor's degree in a related business field.
• 3-5 years of experience in order management or a related field.
• Proficiency in SAP and EDI for order processing.
• Advanced skills in Microsoft Office Suite (Excel, Word, PowerPoint).
• Strong written and verbal communication skills.
• Problem-solving and critical thinking abilities.
• Ability to multitask efficiently and work under pressure.
• Self-motivated and capable of working independently.
• Knowledge of builder systems, such as Supply Pro and KOVA

Why work at BTI?

We’re committed to creating a workplace where employees feel valued, supported, and empowered to grow. Our team benefits from competitive compensation, comprehensive health and wellness offerings, and opportunities for professional development. We are proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected status.

We comply with all applicable federal, state, and local employment laws, including those related to fair hiring practices, pay transparency, workplace safety, and reasonable accommodations. We are dedicated to maintaining an inclusive environment where everyone has the opportunity to succeed and contribute meaningfully.