Thermo Fisher Scientific

Supplier Relationship Manager II

Thermo Fisher Scientific  •  Republic of Costa Rica (Onsite)  •  1 month ago
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Job Description

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

How We Will Make an Impact

As a Supplier Relationship Manager II, you will independently manage supplier relationships and performance for assigned suppliers or service categories within the Clinical Research Group. You will drive performance improvement, resolve operational issues, and partner cross-functionally to ensure suppliers meet cost, quality, delivery, and compliance expectations.

This role represents a fully accountable SRM contributor with increasing exposure to strategic suppliers and customer-facing interactions.

What We Will Do

Supplier Relationship & Performance Management

  • Own day-to-day supplier relationship management for assigned suppliers or categories.
  • Translate business and study requirements into measurable supplier performance objectives.
  • Lead routine supplier performance reviews and drive corrective and preventive actions.
  • Identify risks, trends, and improvement opportunities across supplier performance.

Operational Excellence

  • Apply Lean, Six Sigma, and Total Cost of Ownership (TCO) principles to improve supplier outcomes.
  • Partner with internal teams to resolve supplier issues impacting study delivery.
  • Balance strategic oversight with hands-on problem-solving.
  • Ensure corrective and preventive actions address true root cause and prevent recurrence of supplier performance issues.

Data Analytics & Reporting

  • Develop and maintain supplier dashboards and scorecards.
  • Analyze performance data to identify trends, risks, and value opportunities.
  • Contribute performance insights to senior SRM and leadership reporting.

Cross-Functional Collaboration

  • Work closely with Procurement, Quality, Clinical Operations, and Finance.
  • Influence internal stakeholders and suppliers without formal authority.
  • Support supplier segmentation and governance activities under senior SRM guidance.

How You Will Get Here

Education

Bachelor’s degree in Engineering, Supply Chain Management, Business Administration, or related subject area required. Advanced degree or certifications (Lean, Six Sigma, PMP) preferred.

Experience

4+ years of experience in Supplier Management, Strategic Sourcing, or Supply Chain Operations in a regulated environment (e.g., Pharma, Medical Device, Biotech). Experience working with clinical trials is highly preferred.

We value a proven ability to lead supplier performance improvement and relationship management initiatives. Experience using ERP/QMS systems and data analytics tools. Prior exposure to regulated frameworks (GxP, ISO, ICH) preferred.

Knowledge, Skills, and Abilities

  • Demonstrated ability to independently manage suppliers and performance outcomes.
  • Strong analytical, communication, and stakeholder management skills.
  • Comfortable leading supplier discussions and managing escalations.
  • Increasing judgment and autonomy; accountable for outcomes within defined scope.
  • Ability to travel up to 25%.
Thermo Fisher Scientific

About Thermo Fisher Scientific

About Thermo Fisher Scientific

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.

For more information, please visit www.thermofisher.com.

Industry
Biotech & Life Sciences
Company Size
10,000+ employees
Headquarters
Waltham, MA
Year Founded
Unknown
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