Job Description

Legacy Talent Search is currently seeking candidates for a Supplier Quality Support (SQS) role in the Dallas, Texas Metro area. Our client is a well-established leader in the food manufacturing industry known for its commitment to quality, food safety, customer partnerships, and continuous improvement. This position will serve as a key liaison between the organization and McDonald’s Field Office teams, Owner/Operators, distribution centers, and other partners throughout the assigned market.

Key Responsibilities

· Develop and maintain strong business relationships with McDonald’s Field Office staff, Owner/Operators, and distribution centers throughout assigned markets.

· Champion company business philosophies, quality and food safety improvement initiatives, product standards, and other relevant information throughout the McDonald’s system.

· Participate in the development and execution of the Field Team’s annual strategic plan and provide regular updates regarding assigned areas of responsibility.

· Partner with McDonald’s Menu Innovation, U.S. Operations, and Field Office teams to support new product and platform development, testing, and deployment.

· Identify opportunities to improve product and platform integration within restaurants and support new restaurant innovations.

· Participate in front-of-house and behind-the-counter field data collection focused on restaurant operations, equipment calibration and performance, and product quality.

· Gather product performance and customer satisfaction information while identifying opportunities for improvement.

· Troubleshoot product quality concerns in the field and communicate findings internally to key stakeholders to support effective resolution.

· Monitor and manage product damages within assigned distribution centers.

· Communicate information regarding planned promotional activities, limited-time offers, and regional product activity to Field Service leadership.

· Maintain a strong understanding of McDonald’s restaurant operations, equipment, distribution systems, and quality expectations.

· Develop a thorough understanding of company manufacturing processes, food safety requirements, and product quality attributes.

· Participate in various McDonald’s field activities and events, including Field Office Meetings, National Field Office Meetings, conventions, purchasing committee meetings, and Ronald McDonald House Charity events.

· Identify opportunities to involve company leadership in customer activities and further strengthen relationships throughout the McDonald’s system.

Qualifications

· Bachelor’s degree required.

· Minimum of 3 years of food industry experience.

· McDonald’s restaurant experience strongly preferred.

· Excellent verbal and written communication skills.

· Strong interpersonal and relationship-building skills.

· Customer-focused approach with strong problem-solving abilities.

· Ability to professionally present information in formal meeting and presentation settings.

· Ability to independently plan, prioritize, and deliver results.

· Proficiency in Microsoft Word, Excel, and PowerPoint.

· Professional demeanor and ability to effectively represent the organization with customers and business partners.

Travel & Physical Requirements

· Ability and willingness to travel up to 50%, including extensive overnight travel.

· Some weekend travel may be required for critical situations or company/customer events.

· Company vehicle provided, with additional travel potentially involving commercial transportation.

· Candidates must reside in the Dallas metroplex or be willing to relocate.

· Ability to work within restaurant, distribution center, manufacturing, and traditional office environments.

· Comfortable with occasional exposure to temperatures ranging from below 0°F in freezer environments to approximately 110°F in commercial kitchens.

· Ability to safely lift and handle food products weighing up to 40 lbs.

· Ability to wear required personal protective equipment when entering designated manufacturing areas.

What We Offer

· Competitive base salary based on experience, with approximately $100,000–$135,000 compensation DOE.

· 14% annual bonus opportunity.

· Company vehicle provided.

· Relocation assistance of approximately $15,000–$20,000 available for qualified candidates.

· Comprehensive benefits package.

· Opportunity to work in a highly visible, customer-facing position supporting and strengthening relationships throughout the McDonald’s system.

At Legacy Talent Search, we are more than just a staffing agency. We are dedicated to supporting the growth of the American economy and way of life, one job at a time. With a focus on rebranding the staffing industry, we work tirelessly to show how a specialized recruiting team can drive productivity. Our legacy is built on people and community—how we help others is how we leave our mark.

Join us today and discover how we #recruitdifferently.

Legacy Talent Search is an equal opportunity employer.