Job Description
Position: Supplier Quality Supervisor
Location: Mechanicsburg, PA (ONSITE)
Schedule: Monday-Friday, 8:00AM-5:00PM (Full-Time)
Who We Are:
West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Flooring, Windows, and Doors. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees!
Purpose of Position:
As a Supplier Quality Supervisor at West Shore Home, you will have a Zero-Defect mindset when it comes to launching new products and suppliers by leading, developing and executing testing protocols to ensure the performance, safety, and compliance of home construction materials such as flooring, windows, doors, wall panels, adhesives, sealants, shower systems, and other building components.
Key Role Accountabilities:
• Design, perform, and document physical, mechanical, and environmental tests on construction materials in accordance with company standards. Recommend process and product improvements based on test findings and failure analysis.
• Operate and maintain equipment and tools for durability, load, adhesion, moisture resistance, thermal performance, and surface finish.
• Ensure products meet relevant building codes, safety regulations, and certification requirements (e.g., ADA, IAPMO, UPC, etc.).
• Create detailed test reports, SOPs, and quality documentation, and maintain accurate records of test procedures, conditions, and outcomes.
• Maintain testing equipment and facilities, ensuring cleanliness and good working order of test area.
Minimum Requirements:
• Must be authorized to work in the United States without requiring current or future employer-sponsored work authorization. The company does not and will not sponsor employment visas.
• Expected to travel up to 40% per year.
• Must have 3+ years of experience in testing or installing products such as LVP flooring, acrylic panels, shower pans, tub, toilets, sealants, adhesives, or waterproofing systems. Must be able to use Measurement Test Equipment and Gages.
• Strong analytical and problem-solving skills using a structured approach (DMAIC, Six Sigma, FMEA, 5-why, etc.)
• ISO 9001 lead auditor certification, preferred.
• Working knowledge Geometric, Dimensional, and Tolerancing, preferred.
Benefits:
• Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability)
• 401(k) Retirement Plan with company match
• HSA plan with company match
• Paid holidays and paid time off (PTO)
• Employee Referral Program
• Employee Discount Program
• Paid training and unlimited professional growth potential
Culture and Community:
We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation’s top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits.
West Shore Home strives to Bring Happiness to Every Home® and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: https://westshorehome.com/community/
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It is the policy of West Shore Home to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. All employees are subject to a pre-employment screening process including a background check and drug screen. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. If you require reasonable accommodation in completing the application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to your recruiter.
