Job Description

About Complete Robot

We are an early-stage, venture-backed company currently operating out of San Francisco, building AI-enabled systems for automated physical environments.

The company works at the intersection of AI agents, connected devices, user experience, machine data, and real-world commercial operations. Complete Robot Inc. was founded by Tomasz Stańczak, founder of Nethermind and former Co-Executive Director of the Ethereum Foundation.

To learn more about the company, vision, and the technology we're building, visit the Complete Robot website.

About the role:

We are looking for a Supplier Quality + Sourcing Lead based in Shenzhen / Hong Kong to manage suppliers, samples, BOMs, quality control, factory communication, component alternatives, and early manufacturing readiness.

This is a hands-on sourcing and quality role, not a generic procurement role. We need someone who understands electronics, hardware prototyping, supplier qualification, manufacturing realities, quality risks, and startup-speed execution.

Responsibilities:

• Source suppliers for edge hardware, screens, sensors, enclosures, wiring, PCBs, connectivity modules, and related hardware components.

• Identify and qualify reliable suppliers in Shenzhen, Hong Kong, and the Greater Bay Area.

• Manage samples, quotations, lead times, MOQ discussions, supplier comparisons, and component alternatives.

• Support BOM creation, cost-down, and DFM feedback.

• Visit factories and suppliers when needed.

• Coordinate communication between suppliers and engineering teams.

• Set up basic quality control processes for prototypes and early production runs.

• Identify counterfeit, reliability, certification, and supply-chain risks.

• Support packaging, shipping, logistics, inspection, and spare-parts planning.

Requirements:

• Experience in supplier sourcing, supplier quality, electronics manufacturing, hardware operations, manufacturing QA, or supply chain management.

• Direct experience with electronics, PCBA, edge devices, screens, sensors, enclosures, wiring, industrial components, or hardware assemblies.

• Strong supplier network or sourcing ability in Shenzhen / Hong Kong / Greater Bay Area.

• Mandarin Chinese fluency required.

• Professional English required.

• Ability to inspect samples, compare suppliers, understand technical requirements, and communicate risks.

• High attention to detail and strong follow-through.

Must Haves:

• Experience with vending machines, kiosks, payment terminals, POS hardware, retail automation, IoT devices, robotics hardware, or industrial electronics.

• Experience with DFM, EVT/DVT/PVT, factory audits, QC plans, inspection checklists, or production ramp.

• Experience sourcing for startups or early hardware products.

• Experience with international shipping, export, documentation, and logistics.

Success in the first 90 days:

• You identify and qualify the first shortlist of hardware suppliers.

• You help create a practical BOM for demo and pilot hardware.

• You secure samples, quotes, lead times, and supplier comparisons.

• You identify quality and supply-chain risks early.

Success in the first 6-12 months:

• The company has reliable suppliers for key hardware components.

• The company can build demo units and pilot kits with predictable cost, quality, and lead times.

• You become the key owner of sourcing, supplier quality, and early manufacturing readiness.