Supplier Quality Professional
Location: San Jose, Costa Rica
Join Lonza’s Global Supply Chain Quality team and play a critical role in ensuring supplier quality excellence across our global operations. In this role, you will drive compliance, enhance supplier performance, and support uninterrupted supply of high-quality materials and services that ultimately impact patient outcomes worldwide.
What you will get
An agile career and dynamic working culture
An inclusive and ethical workplace
Compensation programs that recognize high performance
A variety of benefits dependent on role and location
What you will do:
Lead end-to-end supplier quality processes such as Vendor Change Notifications (VCNs), Supplier Quality Agreements (QAAs), and supplier complaints to ensure timely and compliant handling
Evaluate supplier changes and requests using risk-based and analytical decision-making to protect product quality and supply continuity
Review and approve supply chain records (VSCI) governing the use of materials, services, and equipment across the Lonza network
Collaborate with cross-functional teams (Manufacturing, QC, Procurement, MSAT, Planning) to assess impact and manage risks effectively
Maintain accurate supplier documentation, ensuring compliance with quality management systems, regulatory requirements, and data integrity standards
Monitor and report key performance indicators (KPIs) related to supplier quality processes, identifying risks and driving continuous improvement
Act as a global point of contact for supplier quality topics, supporting audits, inspections, and alignment across internal and external stakeholders
What we are looking for
Experience in the pharmaceutical or life sciences industry within Supplier Quality
Strong knowledge of cGMP regulations, quality systems, and regulatory requirements
Proven analytical, problem-solving, and risk assessment capabilities
Ability to manage complex workflows and make sound decisions in dynamic, cross-functional environments
Strong communication and stakeholder management skills across global teams
Degree in a scientific discipline such as Biochemistry, Chemistry, Pharmacy, Microbiology, or Biotechnology (or equivalent)
Business fluency in English
About Lonza
At Lonza, our people are our greatest strength. With 30+ sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values of Collaboration, Accountability, Excellence, Passion and Integrity reflect who we are and how we work together. Everyone’s ideas, big or small, have the potential to improve millions of lives, and that’s the kind of work we want you to be part of.
Innovation thrives when people from all backgrounds bring their unique perspectives to the table. At Lonza, we value diversity and are committed to creating an inclusive environment for all employees. If you’re ready to help turn our customers’ breakthrough ideas into viable therapies, we look forward to welcoming you on board.
Ready to shape the future of life sciences? Apply now.
Lonza is a pioneer and world leader in the CDMO industry, setting the pace with cutting-edge science, smart technology, and lean manufacturing. United by a common purpose, we turn our customers’ breakthrough innovations into viable therapies and manufacture the medicines of tomorrow.
Founded in Switzerland in 1897, our company is the first and original CDMO, and today we are more dynamic, agile and forward-focused than ever before. As one of the largest Western CDMOs, we bring together a global team of around 18,500 colleagues across five continents to deliver comprehensive, integrated solutions for our customers' complex needs.
For our customers and their patients, we bring quality, safety and reliability to bring life-enhancing and life-saving treatments to market at speed and at scale. For our colleagues, we strive to create a sense of belonging and inclusion where every person can thrive and bring their best.
