Job Description

Supplier Quality Professional

Location: San Jose, Costa Rica

Join Lonza’s Global Quality Compliance team and play a key role in strengthening supplier quality and regulatory compliance across our global network. This is an exciting opportunity to influence quality risk management, support inspection readiness, and help ensure the uninterrupted supply of materials and services that enable the manufacture of life-changing therapies.

What you will get:

• An agile career and dynamic working culture.

• An inclusive and ethical workplace.

• Compensation programs that recognize high performance.

• A variety of benefits dependent on role and location.

What you will do:

• Conduct remote, questionnaire-based Supplier Quality assessments and audits, evaluating supplier compliance, quality systems, capabilities, and performance against GMP and regulatory requirements.

• Act as the Single Point of Contact (SPOC) for assigned suppliers, coordinating assessment activities and maintaining effective communication with suppliers, sites, and Global Quality Compliance stakeholders.

• Analyze supplier responses, supporting documentation, complaints, deviations, change notifications, and performance trends to identify compliance risks and opportunities for improvement.

• Review and assess corrective and preventive action (CAPA) plans, providing guidance to suppliers and sites to ensure effective remediation and long-term compliance.

• Support global internal questionnaire-based assessments, communicating findings and compliance risks to site and global quality leadership.

• Contribute to regulatory inspection readiness activities through pre-inspection questionnaires, compliance gap assessments, and remediation support.

• Lead or participate in continuous improvement initiatives focused on questionnaire-based audit methodologies, digital assessment tools, risk management processes, and auditor training.

What we are looking for:

• Experience in Supplier Quality, Auditing, or a related GMP-regulated environment within the pharmaceutical, biotechnology, life sciences field.

• Strong understanding of GMP requirements, Quality Risk Management (QRM), supplier qualification processes, and compliance principles.

• Experience conducting audits, supplier assessments, or compliance evaluations, including remote or desk-based assessments.

• Demonstrated ability to analyze complex quality data, identify risks, evaluate compliance gaps, and make sound risk-based decisions.

• Excellent stakeholder management, communication, and influencing skills, with the ability to work effectively across global and cross-functional teams.

• Knowledge of CAPA management, regulatory inspection readiness, data integrity expectations, and quality systems.

• Degree or equivalent qualification in a scientific, engineering, pharmaceutical, or equivalent.

About Lonza

At Lonza, our people are our greatest strength. With 30+ sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values of Collaboration, Accountability, Excellence, Passion and Integrity reflect who we are and how we work together. Everyone’s ideas, big or small, have the potential to improve millions of lives, and that’s the kind of work we want you to be part of.

Innovation thrives when people from all backgrounds bring their unique perspectives to the table. At Lonza, we offer equal employment opportunities to all qualified applicants regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other characteristic protected by law. If you’re ready to help turn our customers’ breakthrough ideas into viable therapies, we look forward to welcoming you on board.

Ready to shape the future of life sciences? Apply now.