Job Description

Dometic is a global market leader in the mobile living industry. Millions of people around the world use Dometic products in outdoor, residential, and professional applications. Dometic Land Vehicles Americas is a trusted provider of high-end products for recreational vehicles, commercial passenger vehicles and overlanding vehicles in North America, Latin America, and the Caribbean. We are on a journey of continuous growth – now looking for our next star – a passionate Supplier Quality Engineer within our Operations capability. This position reports to Supplier Development Manager and will work onsite in Elkhart, IN.

About the position

The Supplier Quality Engineer (SQE) is responsible for managing supplier quality performance and supporting supplier quality activities throughout the product lifecycle. This role works closely with Sourcing, Quality, Engineering, Manufacturing, and Suppliers to ensure compliance with Dometic quality requirements, support new product introductions, resolve supplier quality issues, and drive continuous improvement initiatives. The SQE plays a key role in supplier qualification, PPAP validation, corrective action management, and supplier performance monitoring.

Your main responsibilities

Supplier Quality Management

• Ensure supplier compliance with the Dometic Supplier Quality Manual and all applicable regulatory requirements.
• Monitor supplier quality performance and maintain supplier performance reporting.
• Support supplier qualification and disqualification activities in partnership with Supplier Development Engineering.
• Track and analyze supplier quality metrics including Parts Per Million (PPM), On-Time Delivery (OTD), & First-Time Quality (FTQ).

Corrective Action & Problem Resolution

• Coordinate Supplier Corrective Action Requests (SCARs) with suppliers and internal stakeholders.
• Facilitate communication of corrective action activities to internal and external customers.
• Drive timely resolution of supplier nonconformances and quality concerns.
• Partner with Quality Engineers and suppliers on material disposition and containment activities associated with SCAR investigations.
• Utilize structured problem-solving methodologies and quality tools to identify root causes and implement effective corrective actions.

New Product Introduction & Supplier Validation

• Lead PPAP validation and approval activities for supplier components.
• Support supplier PPAP submissions for new product launches, including PFMEA, Process Flow Diagrams, Control Plans, Measurement System Analysis (MSA / Gage R&R) & Process Capability Studies (Cp/Cpk).
• Provide technical guidance to suppliers throughout APQP and PPAP processes.
• Evaluate supplier readiness and process capability for production implementation.

Continuous Improvement

• Identify and implement improvements that enhance product quality, increase customer satisfaction, and reduce costs.
• Assist in developing procedures, work instructions, and quality system documentation.
• Maintain and share supplier best practices across the organization.
• Support ongoing review and improvement of supplier manufacturing processes and quality systems.

Supplier Compliance & Sustainability

• Maintain supplier contact information and quality records.
• Support compliance activities related to Conflict Minerals (CMRT), REACH, RoHS, California Proposition 65, Other customer and regulatory requirements

Cross-Functional Collaboration

• Collaborate with Engineering, Manufacturing, Sourcing, and Quality teams to resolve supplier issues.
• Participate in supplier visits and escalation activities related to critical quality concerns.
• Provide technical support regarding supplier quality performance and process improvements.

Quality Management System Responsibilities

• Execute responsibilities defined within the Dometic Quality Management System (QMS).
• Support implementation, maintenance, and continual improvement of Quality Assurance processes.
• Comply with applicable Supplier Quality procedures, work instructions, and standards including Supplier Quality Manual, Supplier Assessment Process, Supplier Qualification Process, PPAP Process, Run-at-Rate Process & Dometic PPAP Workbook.
• Maintain compliance with ISO 9001 requirements and Dometic Quality policies.

Authority

• Require supplier compliance with Dometic product specifications and quality requirements.
• Require supplier implementation and closure of corrective actions resulting from customer complaints, audits, and supplier quality concerns.
• Recommend supplier development actions and escalation activities based on performance and risk.

What do we offer?

You are offered an interesting role in a dynamic, fast paced, and global environment with great opportunities to grow and take on new challenges. The growth at Dometic is continuous – which gives you great possibilities to evolve with the company.

• Medical/Dental/Vision Insurance
• Employee Assistance Program (EAP)
• Disability insurance (STD/LTD)
• 401 (k) with company match
• PTO
• Company defined holidays and two floating holidays for you to use as you choose
• Paid maternity/paternity leave
• Tuition assistance
• Membership reimbursement (wholesale club and gym)
• Employee discounts on our incredible products
• Opportunities to make an impact

The ideal candidate for this role will bring demonstrated success in Quality. Additionally, they will have the following desired skills and characteristics:

• Bachelor's degree in Engineering or a related technical field required (Master's degree preferred).
• Minimum 5 years of manufacturing experience.
• Experience with supplier quality processes and systems, including APQP, PPAP, and supplier quality management.
• Knowledge of quality tools and methodologies such as PFMEA, Control Plans, MSA/Gage R&R, Process Capability (Cp/Cpk), GD&T, Root Cause Analysis, 8D, and CAPA.
• Working knowledge of ISO 9001:2015, statistical quality methods, and manufacturing processes.
• Ability to manage supplier quality, conduct audits, validate processes, assess risk, and drive continuous improvement initiatives.
• Strong analytical skills with the ability to interpret data and implement corrective actions.
• Demonstrated leadership skills, including accountability, decision-making, initiative, customer focus, and results orientation.
• Effective communicator with strong collaboration, negotiation, conflict resolution, and relationship-building skills.
• Experience working with global suppliers and cross-functional teams preferred.
• ASQ CQE, CSQP, and/or ISO 9001 Internal Auditor certifications preferred.
• Proficient in Microsoft Office applications and quality management/ERP systems.
• Willingness and ability to travel up to 30% domestically and internationally.

Dometic’s Core Values

To thrive and succeed in this role, you understand the importance of our core values – Together We build our future, We play to win, We embrace change, and We walk the talk; these values reflect the heart and soul of Dometic, and they define what it takes to work here and how we do things.

Are you our next star? Then we would love to see your application.

Dometic is passionate about building together an inclusive and equitable working environment, that respects individual strengths, views, and experiences. We believe that diversity enables us to thrive across our differences. Be yourself and join us!

Dometic is proud to be an equal opportunity employer. Dometic evaluates qualified applicants without regard to race, color, religion, age, gender, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.