Job Description

Purpose of the position
Supplier management & issue handling & customer service  
Duties and Responsibilities：：

1. Supplier Development & Qualification   

• Conduct supplier audits and assessments to ensure compliance with quality standards
• Develop and maintain supplier quality agreements to align with regulatory and corporate requirements

2. Quality Issue Resolution & Corrective Actions

• Investigate supplier-related defects using structured problem-solving methods (8D, 5Why, CAPA)  
• Drive root cause analysis and verify corrective/preventive actions to prevent recurrenc
• Manage non-conformance reports (NCRs) and ensure timely supplier response

3. Supplier Performance Monitoring & Improvement         

• Define and track supplier Key Performance Indicators (KPIs) such as PPM (Parts Per Million), defect rates, and on-time delivery
• Conduct periodic supplier scorecard reviews and implement improvement plans
• Facilitate supplier training on quality standards, statistical process control (SPC), and measurement system analysis (MSA)

4. Quality System & Process Compliance

• Ensure suppliers adhere to APQP (Advanced Product Quality Planning), PPAP (Production Part Approval Process), and FMEA (Failure Mode and Effects Analysis)
• Validate supplier manufacturing processes (e.g., GR&R, DOE, process capability studies)
• Support internal and external audits (e.g., ISO, customer-specific requirements)

5. Cross-functional Collaboration & Customer Support

• Work with internal teams to align supplier quality with product design (DFM/DFQ) . 
• Address customer complaints related to supplier quality and ensure timely resolution . 
• Participate in New Product Development phases to mitigate quality risks early

1. Bachelor’s degree in Engineering (Mechanical, Electrical, Material, or related field).
2. 2+ years of supplier quality experience in consumer electronics manufacturing and product analysis.
3. Proficiency in quality tools (SPC, FMEA, MSA, Six Sigma)
4. Strong communication skills for global supplier interactions (fluency in English required; additional languages a plus)

• Office-based role, fast-paced work environment
• This position must be able to respond to after-hour emergencies and be available to work non-core hours or overtime to complete various projects without interruption to operations.

1. SQE working experience in SMT/Test/Assembly factory required.
2. Proficient in reading, writing and speaking English.
3. Proactive in work and strong resilience.
4. PMP certificate are preferred.
5. Capability to manage a team and planning.