Job Description

Sonny's Enterprises is the world's largest manufacturer of conveyorized car wash equipment, parts, and supplies. We are the industry leader, recognized and awarded by the International Car Wash Association for innovating new technologies to advance the industry with products proudly designed and built in the USA. Our culture thrives on finding new and better ways to accelerate what’s next. We embrace change and the opportunity it produces to maximize the potential of our most valuable resource — our PEOPLE! We invite you to explore our opportunities and grow your career with us.

The purpose the Supplier Quality Engineer role is to proactively work with our suppliers to ensure we consistently receive high quality materials on time. This includes supplier auditing, supplier development / consultation, and supplier corrective action requests. This role is also responsible for supporting internal quality and maintaining our quality management system (QMS).

Responsibilities

Safety

• Wears PPE as outlined in the Sonny’s PPE Policy
• Identifies unsafe work behaviors and reports them to the Safety Manager
• Identifies unsafe work conditions and reports them to the Safety Manager
• Attends monthly safety trainings
• Follows lockout/tagout procedures prior to servicing or maintaining any equipment
• Wears uniform as required by policy and displays name badge at all times
• Maintains an organized and safe work area
• Keeps all walkways, emergency exits, and panels free from obstruction in accordance with Sonny’s requirements and all local, state, and national safety codes
• Works with the Safety Manager as required to implement process changes that improve safety in the building
• Accountability (Output)
• No lost time accidents (Time Span: 1 day - 2 months)

New Product Raw Material Analysis / Supplier Capability

• Works directly with engineering to understand raw material requirements for new product development (NPD) items
• Works with inspection team to inspect / document first articles as required
• Performs capability analysis (Cp / Cpk) to ensure the supplier and / or internal process will be able to consistently supply us with good product
• Accountability (Output)
• All first articles are efficiently inspected with results immediately communicated to our purchasing team

Supplier Corrective Action Requests / Continuous Improvement

• Effectively communicates problem statement to supplier through the use of the supplier corrective action request (SCAR) process and form including all pertinent information (purchase orders, PART numbers, quantities, etc.)
• Monitors SCAR list weekly and follows up weekly with any supplier with a past due open SCAR
• Offers support and resources to ensure the supplier performs a thorough root cause investigation addressing the SCARs problem statement
• Ensures that corrective action(s) stemming from a SCAR are validated in the next visit / audit of the supplier’s operation
• Accountability (Output)
• SCAR list is reviewed weekly and kept current (Time Span: 1 Week)
• All corrective actions stemming from the supplier corrective action request (SCAR) process shall be validated within 12 months or sooner depending on severity (Time Span: 1 year)

Supplier Development / Consultation

• Holds quarterly phone calls with key quality contacts at critical suppliers
• Offers resources, information, and some training on LEAN / Six-Sigma tools
• Recommends equipment / processes to enable our suppliers to comply with our requirements
• Analyzes suppliers from a weakness standpoint and communicates what is required for continued growth
• Documents all suggestions, support, and results in a quarterly supplier report for critical suppliers
• Works with Production Supervisors and Director of Quality Control and Continuous Improvement to prioritize projects
• Accountability (Output)
• Completes quarterly report for critical suppliers (Time Span: 3 months)

Supplier Auditing

• Ensures supplier audit checklist is current and relevant to fabricator certification clauses
• Creates annual supplier audit schedule based on documented audit frequency parameters and critical supplier list.
• Groups audits by location to reduce travel requirements
• Builds effective relationships with key quality personnel at critical suppliers
• Confirms corrective actions resulting from SCARs have been implemented and sustained
• Communicates audit reports and supports implementation of corrective action addressing observations and findings
• Supports development and growth and alerts business if a supplier does not have the necessary capability and or capacity to supply current and future demand
• Confirms that suppliers are complying with the Sonny’s Enterprises Product Change Notification (PCN) Policy
• Accountability (Output)
• Must complete 100% of scheduled audits (Time Span: 1 year)

Supplier Quality SOPs, Metrics, and Other Documentation

• Maintains all supplier quality standard operating procedures (SOPs), forms, checklists, standard work, and any other associated documentation
• Creates and maintains quantitative, clear, and achievable metrics that fall inline with the Quality Control and Continuous Improvement Department goals and objectives
• Accountability (Output)
• Report metrics quarterly detailing status, trends, strategy, etc. (Time Span: 3 months – 1 year)

Support Internal QMS

• Maintains, updates, and integrates Cority QMS software at Sonny’s facilities as required
• Maintains and presents dashboards, projects, and action item lists relevant to the quality team
• Support quality inspectors with first article inspection, quality alerts, data analysis, etc.
• Communicate well with quality inspectors and engineering to ensure everyone is on the same page with internal and supplier changes
• Accountability (Output)
• The supplier quality engineer will actively promote and strive to achieve a successful quality management system and a positive hardworking team environment

Culture

• Effectively models the behaviors that support the company’s culture
• Tells stories of prior experiences that illustrate the company’s culture
• Displays the required behaviors connected to company and departmental culture
• Accountability (Output)
• The Supplier Quality Engineer will understand, demonstrate, and promote the company’s mission, vision, and values related to culture.

**The Supplier Quality Engineer will also engage in any other activities that may not be listed above but are required to meet the accountabilities and expectations for the role as described above.**

Qualifications

Education and Formal Training:

• B.S. in relevant engineering field required (Mechanical, Industrial, etc.)
• Six Sigma Green Belt or Black Belt Certification a plus
• Lean Certification a plus
• Trained Auditor a plus

Experience:

• Experience visiting and auditing suppliers a plus
• ERP system in a manufacturing environment a plus
• Experience with Lean material management and SAP software a plus
• Kaizen event leadership and coordination experience a plus
• Poka-yoke experience a plus

Software and Tools Used:

• Checklists, schedules, charts
• Control Charts
• Inspection Tools and Measurement Devices (CMM, micrometers, calipers, tape measures, etc.)
• ERP Software (SAP)
• Excel, Power BI, and other Microsoft Suite products
• Root Cause Analysis Frameworks including 5-why, Ishikawa/Fishbone Analysis, 8D/6D as required
• LEAN / Six Sigma analysis tools and frameworks

Working Conditions & Physical Demands:

• Working conditions are normal for a manufacturing environment.
• Must be able to work in non-climate controlled environment where ambient air temperature can exceed outside air.
• The use of safety PPE equipment to include but not limited to; eye safety glasses, hearing protectors, steel-toe shoes, and hardhats. Loose fitting clothes and jewelry are not permitted
• Regularly required to stand or sit and move about the facility. Ability to stand for 8 hours per day.
• Regular [at least monthly] travel to supplier facilities is required

We offer 100% employer paid medical plan. Other optional benefit programs are available to our employees and their families which include: 401(k) match, additional medical plans, dental, vision, flex spending account, short-term and long-term disability & life insurance coverage.

Candidates will be required to complete a background check and drug screen before beginning work.

EEO Statement

Equal Opportunity Employer

Sonny’s is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws

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