Job Description

Supplier Performance Monitor

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

Key Responsibilities:

• Monitoring the collection, processing, and analysis of data from external third-party Supplier for sponsored clinical trials
• Monitoring and evaluating Supplier compliance and data quality
• Tracking corrective actions in relation to monitoring issues and audit findings; escalates as appropriate
• Developing professional relationships with external third-party Suppliers and with stakeholders

Basic Qualifications

• Doctorate/ Masters/BA/BS/RN/AD/GED
• If Master’s degree, 3 years of directly related experience; if Bachelor’s degree, 5 years of directly related experience; if Associate’s degree, 10 years of directly related experience; if GED, 12 years of directly related experience
• GCP Laboratory auditing experience, In-vitro diagnostics preferred

Preferred Qualifications

• 7 years’ work experience in life sciences or medically related field, including 4 years of biopharmaceutical clinical research experience (clinical research experience obtained working on clinical trials at a biotech, pharmaceutical, CRO or technical services supplier)
• Technologist or work experience in imaging or laboratory technology and their application to clinical trials
• Management experience of direct reports

Knowledge

• Technical knowledge of the assigned area of focus (imaging, adjudication, specialty laboratory testing), including techniques and technologies
• Knowledge of Good Clinical Practice (GCP)
• QA processes (particularly Corrective and Preventive Action, Deviation Reporting, Auditing)

Key Competencies

• Exceptional oral and written communication skills
• Ability to understand the needs of diverse stakeholder groups
• Exceptional problem solving and analytical skills
• Ability to define and track metrics
• Attention to detail and understanding of the potential impact of clinical data discrepancies
• Technical mastery of key databases and systems

Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include:

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.

Visit our careers site to read more about the benefits ICON offers.

Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.

If you require reasonable accommodations during the recruitment process, please let us know or submit a request here

Are you a current ICON Employee? Please click here to apply