Job Description

About QIMA

At QIMA, our mission is to help our clients create products that consumers can trust.

We partner with over 30,000 brands, retailers, manufacturers, and food producers worldwide, providing Quality Inspection, Supplier Audit, Certification, and Laboratory Testing services. Through our global network and digital platform, we help businesses ensure product quality, safety, and compliance throughout their supply chains.

About the Role

We are seeking a bilingual, Vietnam-based operations professional to manage day-to-day relationships with its co-manufacturers and key suppliers. This person will serve as the Company’s local operating representative, ensuring visibility and accountability across production, quality, packaging, inventory, and shipment readiness.

The ideal candidate is a hands-on, factory-facing operator with experience in beverage, food/CPG, packaging, contract manufacturing, supply chain, or quality operations. The candidate must be fluent in Vietnamese and English and able to provide concise written updates to a U.S.-based management team.

• Serve as the Company’s primary local contact for co-manufacturers, suppliers, and inspection providers.
• Conduct regular factory and supplier visits (announced and unannounced); monitor production, inventory, quality, packaging, and shipping readiness.
• Enforce quality management policies and specifications
• Track production schedules, raw-material and packaging availability, finished-goods inventory, quality holds, and expected shipment dates.
• Identify and escalate risks involving production delays, quality deviations, capacity constraints, inventory discrepancies, or supplier performance.
• Coordinate corrective-action plans with co-manufacturers and follow through until issues are resolved.
• Maintain a weekly/monthly/quarterly supplier operations report covering production status, quality issues, upcoming shipments, key risks, and required management decisions.
• Support supplier scorecards, factory audits, production planning, inventory reviews, and continuous-improvement initiatives.
• Communicate local factory conditions and supplier commitments clearly to U.S.-based team.
• Maintain confidentiality and operate within established approval authority; the role may not independently execute contracts, change commercial terms, or approve material product/specification changes.

Qualifications

Think you have what it takes? First of all, we want someone with:

• Fluent Vietnamese and strong written and spoken English.
• 5–10+ years of experience in manufacturing, food/beverage/CPG, packaging, supply chain, procurement, quality assurance, production planning, or contract manufacturing.
• Demonstrated experience working directly with factories, co-manufacturers, or suppliers.
• Strong understanding of production planning, quality systems, and supplier performance management.
• Familiarity with GMP, HACCP, ISO, FSSC, or similar quality systems is preferred.
• Strong Excel, reporting, and project-management skills.
• High integrity, strong follow-through, sound judgment, and willingness to address supplier issues directly and professionally.
• Ability to work independently, travel frequently within Vietnam, and collaborate effectively with an international team.

Additional Information

Does this describe you? Then we want to hear from you as soon as possible! Apply now with your CV in English to anna.nguyen@qima.com or Zalo/Whatsapp +84 917043302

Note: This position is open to Vietnamese nationals only.