About the role
This is a 12 month max term contract
This is a great opportunity to join BOQ’s Supplier Management team, supporting the Supplier Management Lead in strengthening relationships with our Material Service Providers (MSPs) and ensuring compliance with APRA CPS 230. Working across the business, you will partner with internal stakeholders and suppliers to manage the full supplier lifecycle, from onboarding and contract governance through to ongoing performance monitoring and risk management. You will act as a trusted advisor on supplier management and procurement standards, helping the business navigate regulatory requirements while ensuring supplier services align with strategic and operational objectives.
In this role, you will play a key part in maintaining robust supplier governance practices. You will coordinate supplier onboarding activities, conduct due diligence and risk assessments, support incident management and issue escalation, and oversee supplier supervision and monitoring programs. Working closely with business, risk, legal, cybersecurity, procurement and compliance teams, you will help ensure supplier arrangements meet BOQ’s operational, regulatory and technology standards, while driving continuous improvement initiatives that enhance efficiency and minimise risk.
You will also contribute to BOQ’s broader CPS 230 compliance framework by supporting annual supplier reviews, completing supplier scorecards, tracking remediation activities, facilitating governance meetings and monitoring supplier performance against agreed standards. The role provides exposure to operational resilience activities, including control testing, tolerance level development and scenario testing, making it an excellent opportunity for someone who enjoys building strong stakeholder relationships while operating in a highly regulated and risk-focused environment.
About You
You are a proactive and relationship-focused professional with demonstrated experience in supplier management, procurement, contract administration, or a related discipline. You have a strong understanding of governance, risk, and compliance frameworks and are confident building trusted relationships with stakeholders at all levels. Your outstanding communication skills enable you to influence outcomes, navigate complex discussions, and collaborate effectively across business, risk, legal, compliance, and supplier teams. With a keen eye for detail, you are committed to maintaining high standards of compliance while delivering practical and commercially sound solutions.
You bring strong analytical and problem-solving capabilities, allowing you to assess risks, manage competing priorities, and drive issues through to resolution. Well organised and highly accountable, you can balance multiple deliverables in a fast-paced environment while maintaining a focus on quality and outcomes. Tertiary qualifications in a relevant discipline will be highly regarded, along with experience working within a regulated industry such as financial services. Most importantly, you are someone who enjoys partnering with others, continually improving processes, and contributing to a culture of strong supplier governance and operational resilience.
About us
BOQ Group is a truly unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees.
Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal – to build social capital through banking. That’s creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.
BOQ Group’s inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.
In 2023, we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across BOQ Group.
Our perks
At BOQ Group, we are passionate about creating an exceptional work environment that nurtures both your professional and personal growth.
Our comprehensive benefits package is designed to enhance your well-being, provide financial security, and foster a sense of community and inclusion. Here are just some of the fantastic perks you can enjoy as part of our team:
Flexible working arrangement - Balance your work and personal life with ease.
Discounted financial products - Enjoy exclusive rates on our financial services across the Group.
Salary sacrificing options - Maximise your take-home pay with our salary packaging options.
Paid parental leave with no minimum requirements - Spend quality time with your new family member without any worries.
Purchase additional annual leave - Need more time off? You can buy extra leave days.
Discounted private health insurance plan - Take care of your health with our special rates.
Employee Assistance Program (EAP) - Access confidential support for personal and professional challenges for you and your family
Access to employee network groups - Connect with peers through our First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers, and accessibility groups.
Pride in Diversity membership: We are proud members of Pride in Diversity and actively participate in the Australian Workplace Equality Index.
We are committed to creating a workplace where everyone feels valued and supported. Join us and be part of a company that truly cares about its people and community!
How to apply
To apply for this role, follow the links.
BOQ Group is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.
We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. When you apply, you are welcome to tell us the pronouns you use and please let us know any reasonable adjustments you may need during the interview process.
If you are successful for a role with BOQ Group, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.
Please no agency applications.
BOQ Group is a leading Australian mid‑tier bank, supporting Australians since 1874. The Group serves around 1.5 million retail and business customers nationwide through a multi‑brand model spanning digital and relationship‑led banking, delivered via branches, brokers and digital channels. The Group’s portfolio includes digital brands Virgin Money, ME Bank and myBOQ, alongside relationship‑based brands BOQ, BOQ Specialist and BOQ Finance, providing customers with choice in how they access services. At BOQ Group, our purpose is to build social capital through banking, guided by a clear vision to be the bank customers choose. To find out more, visit us at www.boq.com.au/about-us/
