Job Description

Shape stronger supplier partnerships delivering reliable services for Scotland’s pensions. The Scottish Public Pensions Agency is an Agency of the Scottish Government. Our principal role is to administer the pensions for employees in the National Health Service, Teachers’, Police and Fire-fighters’ pension schemes in Scotland. SPPA are engaged in large-scale contract and supplier management, primarily centred around the provision of our pensions platform but also including a large volume of other smaller contracts. As Supplier Manager, you will help ensure our suppliers deliver optimal performance, manage risks effectively, comply with contractual requirements, and continually improve outcomes to deliver maximum value to our staff, our members and their employers. Responsibilities

• Manage supplier and contract performance against KPIs, SLAs, and delivery targets to ensure quality, value for money, and service continuity.
• Lead regular supplier performance reviews, producing actionable insights, reports, and improvement recommendations.
• Build and maintain strong supplier relationships, acting as a key point of contact and resolving issues through effective escalation and collaboration.
• Lead and support improvement plans to address underperformance and help drive continuous improvement initiatives and value enhancement.
• Identify, assess, and mitigate supplier and supply chain risks, ensuring resilience and alignment with organisational risk frameworks.
• Ensure compliance and governance, including adherence to contractual terms, procurement policy, legal requirements, and ethical standards.
• Use data and market insights to analyse supplier performance, inform decision making, and improve contract delivery approaches.
• Drive sustainability and social value outcomes, ensuring suppliers meet environmental, socio economic, and fair work commitments.
  

QualificationsThe successful candidate will have either CIPS Level 4, 5 or 6 (Advanced/Professional Diploma in Procurement & Supply) / or APM Project Fundamentals Qualification (PFQ) / or APM Project Management Qualification (PMQ) / or CMI Level 5 or 6 Diploma in Management & Leadership or a CMI qualification in Ethical & Inclusive Leadership. Success profile Success profiles are specific to each job and they include the mix of skills, experience and behaviours candidates will be assessed on. Experience

• Demonstrable experience in supplier management, contract management, procurement, or a similar role responsible for managing high‑value or high‑risk contracts.

• Demonstrable experience managing supplier performance, KPIs, and contract reviews.

Behaviours: Managing a Quality Service - Level 3Working Together - Level 3 Find out more about Success Profiles

How To Apply

Apply online, providing a CV and Supporting Statement (of no more than 750 words) which provides evidence of how you meet the experience and behaviours listed in the Success Profile above.

Artificial Intelligence (AI) tools can be used to support your application, but all statements and examples provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, and presented as your own) applications will be withdrawn and internal candidates may be subject to disciplinary action.

Please see our candidate guidance for more information on acceptable and unacceptable uses of AI in recruitment.

If invited for further assessment, this will consist of an interview and presentation.

Sifting will commence from w/c 1st June 2026

Assessments are scheduled for w/c 15th June 2026, however this may be subject to change.

Recruitment Principles

As a government organisation, we adhere to the Civil Service Commission Recruitment Principles and we investigate any complaints received in relation to recruitment cases.

About us

The Scottish Public Pensions Agency is an Agency of the Scottish Government. Our principal role is to administer the pensions for employees in the National Health Service, Teachers’, Police and Fire-fighters’ pension schemes in Scotland for over 640,000 key workers. The Agency administers these public service pension schemes on behalf of Scottish Ministers with an annual pension spend to over 200,000 pensioners to the value of more than £3.7 billion.

Our staff are part of the UK Civil Service observing the Civil Service Code and working for Ministers and senior stakeholders to deliver vital public services which improve the lives of the people of Scotland.

We offer a supportive and inclusive working environment along with a wide range of employee benefits. Find out more about what we offer

As part of the UK Civil Service, we uphold the Civil Service Nationality Rules

You can also find out more about careers at the SPPA here - SPPA Careers | SPPA (pensions.gov.scot)

Working Pattern

Our standard hours are 35 hours per week. We offer a range of flexible and hybrid working options, with two days minimum working on site at SPPA. If you have specific questions about the role you are applying for, please contact us.

Security Checks

Successful candidates must complete the Baseline Personnel Security Standard (BPSS), before they can be appointed. BPSS is comprised of four main pre-employment checks – Identity, Right to work, Employment History and a Criminal Record check (unspent convictions).

You can find out more about BPSS on the UK Government website, or read about the different levels of security checks in our Candidate Guide

Equality Statement

We are committed to equality and inclusion and we aim to recruit a diverse workforce that reflects the population of our nation.

Find out more about our commitment to diversity and how we offer and support recruitment adjustments for anyone who needs them.

Further Information

Find out more about our organisation, what we offer staff members and how to apply on our Careers Website

Read our Candidate Guide for further information on our recruitment and application processes.

Apply Before: 24th May 2026 (23:59) - This role is open to internal candidates, OGD and Common Citizenship organisations only.