Job Description

ABOUT ZIPLINE

Do you want to change the world? Zipline is on a mission to transform the way goods move. Our aim is to solve the world’s most urgent and complex access challenges by building, manufacturing and operating the first instant delivery and logistics system that serves all humans equally, wherever they are. From powering Rwanda’s national blood delivery network and Ghana’s COVID-19 vaccine distribution, to providing on-demand home delivery for Walmart, to enabling healthcare providers to bring care directly to U.S. homes, we are transforming the way things move for businesses, governments and consumers. The technology is complex but the idea is simple: a teleportation service that delivers what you need, when you need it. Through our technology that includes robotics and autonomy, we are decarbonizing delivery, decreasing road congestion, and reducing fossil fuel consumption and air pollution, while providing equitable access to billions of people and building a more resilient global supply chain.

ABOUT YOU AND THE ROLE

Does the prospect of a society-altering challenge - transitioning a first-of-its-kind autonomous robotic system from prototype to volume manufacturing - sound like the type of work that gets you out of bed in the morning? Can you cut through the fog of multiple, competing priorities to focus on the most critical steps required to accomplish both immediate and long-term goals? Are you undeterred by the authority and responsibility that comes with a critical leadership position? If this excites you, you’re who we’re looking for!

This is an in-person role based out of our HQ in South San Francisco requiring 40-60% traveling to and managing critical partners in Asia and North America.

WHAT YOU'LL DO

In this highly visible role, you will own component development qualification activities at suppliers and interact with Engineering, Strategic Sourcing, Integrated Planning, and Manufacturing Operations teams to scale Zipline’s manufacturing footprint.

• Plan, organize, direct and conduct industrialization related activities within the Design Engineering , Manufacturing, Material Planning, New Product Introduction (NPI) and Supply Chain teams.
• Participate in Supplier Design for Manufacturability (DFM) reviews, guide suppliers in efficient use of poka-yokes, best methods of gauging, and correct tools or assembly equipment to use. Provide feedback to Zipline Design teams to ensure alignment and incorporation of feedback during validation build phases and into mass production.
• Lead, track and improve Supplier manufacturing process development and launch readiness for design changes, new products and outsourcing initiatives.
• Lead and implement Supplier improvements in scalability, cost, and quality.
• Guide Suppliers in developing exceptionally robust processes and procedures to promote seamless and efficient production of high quality electrical components.
• Facilitate communication and clarification of technical requirements between Suppliers and Zipline’s Design, Internal Quality and Procurement teams. Collaborate with Zipline Design, Internal Quality and Manufacturing/NPI to determine ideal performance specifications and Supplier metrics.
• Drive improvements utilizing Lean methodologies, Statistical Process Control (SPC), and supplier scorecards.
• Own should-cost modelling and support GSM in pricing/negotiations.

WHAT YOU'LL BRING

• You have worked for a minimum of 2-15+ years in a fast paced and high growth environment as a Supplier Quality Engineer, Supplier Development Engineer, or Supplier Industrialization Engineer, Manufacturing Engineer, Process Engineering.
• You have successfully launched into volume production complex manufactured components and assemblies from prototype through mass production stages.
• You have actively participated in product design efforts and thus know what it takes to transition from prototype to volume production (CAD system experience like Nx, Catia, Solidworks is a bonus).
• You have implemented First Article Inspection criteria, PPAP requirements, and Supplier Quality Scorecard metrics
• You have worked with an established Quality System and applied it to improve your supply base (applicable standards are AS9100/ISO9001/IATF16949).
• You have achieved measurable results with implementing Product Quality Planning with part suppliers and contract manufacturers, both domestic and overseas (applicable examples are Advanced Product Quality Planning, Production Part Approval Process, Process Failure Modes and Effects Analysis, SPC)
• You can thrive in structured and unstructured environments and are not dissuaded at the prospect of making hard decisions about what is important and urgent against a backdrop of limited resources.

Major Bonuses

• Advanced technical degree with experience developing new products, managing the transition from prototype to mass production, and creating order from chaos
• You are a first principles problem solving - you understand the value of methods such as 8D, 5-WHY, Pareto Charts and Fishbone Diagrams because you have achieved measurable results by using them and influencing others to do the same.
• Technical expertise in at least several of the following disciplines: PCBA Assembly, PCB Fabrication, Carbon Fiber/Composites, Machining/Casting/Extruded/Stamping, Motor Manufacturing (Lamination, Winding, Magnets, etc), Injection Molding, inspection fixture design, GD&T, metrology (CMM/OMM programming and inspection), manufacturing line setup , electro-mechanical assembly & testing etc
• Experience managing vendors in various geographies with a strong understanding of what manufacturing excellence looks like across a variety of processes. Demonstrated ability to walk into a new potential supplier and rapidly assess industrialization capability, reliability and quality, and safety
• You have a good understanding of and have successfully implemented the correct gated controls within a product development process and achieved the intended results.
• You have strong project management skills with demonstrated ability to drive aggressive timelines with key stakeholders internally and externally.

What Else You Need to Know

This role will require travel 30-60% of the time to critical external partners.

The starting cash range for this role is $120,000 - $247,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more.

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.