It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time.
The Supplier Compliance Specialistis responsible forsupporting supplier food safety, quality, and compliance programs across the supply chain. This role’s primary focus will be managing the temperature monitoring program for cold-chain products, supporting supplier qualification and onboarding activities, assisting with onsite supplier food safety audits, tracking product complaints and initiating root causes analysis and corrective action with supplier partners, and partnering cross-functionally with FSQA, Operations, Product Development, and Procurement to ensure compliant execution of new and existing products, including Limited Time Offer (LTO) initiatives.
The Supplier Compliance Specialist will helpmonitorsupplier performance and compliance through data analysis, trend reporting, complaint investigations, and corrective action follow-up. This role also supports investigations related to supplier quality and food safety concerns, evaluates supplier documentation and change notifications, and helpsidentifyand mitigate supply chain food safety risks.
The ideal candidate is detail-oriented, analytical, collaborative, and passionate about food safety, supplier quality management, and continuous improvement within a fast-paced food and beverage environment.
Key Result Areas (KRAs):
Cold Chain Temperature Monitoring
Manage andmaintaintemperature monitoring programs across refrigerated and frozen supply chain products
Review and trend temperature data from transportation, warehousing, and distribution activities.
Investigate temperature excursions,identifyroot causes, and coordinate corrective actions with suppliers,logisticsproviders, and internal stakeholders.
Maintain records and documentation related to temperature monitoring and cold chain compliance
Supplier Food Safety & Compliance
Assistwith onsite supplier food safety and quality audits.
Assistwith reviewing and verifying current product and supplier documentation via CMX1
Track supplier corrective actions and ensuretimelyclosure of audit findings and non-conformances
Respond, track, and investigate product complaints with respective suppliers, including analysis of rootcaseand corrective action implementation.
Cross-Functional LTO Support
Partner with Operations, Product Development, and Procurement teams to support compliant execution of LTO (Limited Time Offer) products
Assistin verifying product specifications, handling requirements, shelf life, labeling, and storage expectations
Participate in new product and supplier onboarding and qualification activities
Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs.
Skills:
Detail-Oriented
Analytical
Teamwork
Auditing
Ability tomaintaina positive safety culture with a focus on brand protection, collaboration, and education
Ability to convey a guest-focused, brand-protection mindset
Strong interpersonal, verbal, and written communication skills with the ability to make clear, concise, and convincing safety recommendations; strong public speaking skills
Ability to analyze safety data, investigating incidents, and developing solutions
Familiarity with relevant safety regulations and industry-specific guidelines.
Job Qualifications:
BASIC QUALIFICATIONS
Bachelor’s degree in Food Science, Microbiology, Supply Chain, or related field.
2–5years of experience in manufacturing food safety, supplier quality, quality assurance, or supply chain compliance.
Knowledge of HACCP, GMPs, preventive controls, and food safety systems.
Understanding ofcold chain management and temperature-sensitive product handling.
Experience working with suppliers, audits, and corrective action management preferred.
Strong organizational, analytical, and communication skills.
Ability to work cross-functionally in a fast-paced environment.
Proficiencyin Microsoft Office and quality/compliance management systems.
PREFERRED QUALIFICATIONS
PCQI or HACCP certification preferred.
Experience with GFSI schemes (SQF, BRCGS, FSSC 22000, etc.).
Knowledge of FDA food safety regulations and supplier verification requirements.
Experience with supplier management platforms or compliance software (e.g., CMX1,TraceGains,Safefood360).
Location Requirement:
This roleis located inTempe, AZ. This position isrequiredto be in office 4 days per week (Mon-Thurs); Fridays are optional remotework days
Physical Requirements:
In-Office Environment:Must be able to work in a busy, crowded, and loud office with frequent distractions and interruptions
Must be able to collaborate in-person with occasional impromptu in-person meetings
Office Conditions:Adaptability to typical office conditions, which may include exposure to air conditioning, heating, artificial lighting, and varying noise levels
Mobility Ability to sit, stand, reach, twist, stretch, and work at a desk for long stretchesMust be able to occasionally move or lift office items up to 25 pounds
Hearing Requirements:Hearing must be sufficient or correctable to ensure clear understanding of spoken information, including participating in virtual meetings and phone calls. Use of hearing aids or other assistive devices is acceptable if needed.
Reading and Writing Proficiency:Ability to read and write in English is essential for processing documents, drafting reports, and following up on necessary actions. Proficiencyin written communication isrequiredto handle job-related tasks effectively.
Vision Requirements:Vision must be adequate or correctable to perform essential job duties, such as reading documents on a computer screen and using other visual tools. Use of corrective lenses or other measures to meet visual requirements is expected if needed.
Technology Proficiency:Must be proficient in operatinga computer and other office productivity tools such as printers, scanners, and collaboration software.
Effective Communication:Must possessstrong verbal and written communication skills to interact effectively with team members, clients, and other stakeholders via email, video conferencing, andother inoffice communication tools.
Compensation:
DOE
If you like wild growth and working in a unique and fun environment, surrounded by positive community, you'll enjoy your career with us!
Since opening our first stand in 2012, we have one of the most innovative, leading operations in the Dutch Bros franchise! We now have 8 locations across the West Valley and are rapidly expanding! Therefore, we are looking to expand our leadership team and can't wait to make our West Valley family even bigger!
"We are not in the coffee business, we are in the people business!"
