Job Description

We’re now looking for an enthusiastic Supervisor to join Pici YOHO Mall, the flagship retail, dining and entertainment hub in Yuen Long.
我們現在正在尋找一位充滿熱情的主管加入元朗旗艦零售、餐飲和娛樂中心 Pici YOHO 購物中心。

As a Supervisor, you will supervise employees during your shift and make sure that they complete their tasks and are motivated to work effectively. You will act as a reference point for employees and customers, and be ready to fix problems that occasionally arise. You will also make the guests feel welcome and attend to any requests.
作為主管，您將在當班期間監督員工，確保他們完成任務並保持積極性，高效工作。您將成為員工和顧客的諮詢對象，並隨時準備解決偶爾出現的問題。您還將熱情接待顧客，並滿足他們的任何需求。

Fast-track your career progression, join an internationally diverse work environment, learn about incredible Italian cuisines, and be a champion of exceptional guest experience.
快速提升職涯發展速度，加入國際多元化的工作環境，了解令人驚嘆的義大利美食，並成為卓越賓客體驗的倡導者。

Duties & Responsibilities 職責

• Manage guest needs and enhance guest satisfaction
  管理賓客需求，提升賓客滿意度
• Ensure all company standards are met during service
  確保服務過程中符合所有公司標準
• Lead a team to ensure smooth set up of the restaurant before and after shifts
  帶領團隊確保餐廳在換班前後順利完成準備工作
• Leading fellow floor staff under the direction of management
  在管理階層的指導下帶領第一線員工

Requirements 要求

• Minimum of 1 year experience as a Server
  至少一年服務生經驗
• Positive attitude with a teamwork mindset
  積極的態度和團隊合作精神
• Sense of responsibility within your role
  在工作中要有責任感
• Excellent communication, interpersonal and leadership skills
  優秀的溝通、人際溝通和領導能力
• Fluency in English is a must. Proficiency in other languages is an advantage, with Cantonese-speaking candidates given preference.
  英語流利是必備條件。精通其他語言者優先考慮，會說粵語者較佳
• Experience working in hospitality is beneficial
  有飯店服務業工作經驗者優先考慮
• Embodies our behavioural values – Teamwork, Be Nice, Commitment, and Positivity
  體現了我們的行為價值觀—團隊合作、友善待人、盡職盡責和積極向上

Benefits 員工福利

• 50% discount at all our restaurants
  所有餐廳均享五折優惠
• Guaranteed monthly incentive bonus – the teams make our venues successful and are rewarded in line with its performance!
  每月保證獎金－團隊為場館的成功做出貢獻，並根據其業績獲得相應的獎勵！
• Cash and credit card tips
  現金和信用卡小費
• Medical insurance
  醫療保險
• Birthday gift certificate
  生日禮券
• Referral bonus
  推薦獎金

Discover more about your next adventure: https://pici.hk/our-philosophy/
探索更多關於你下一次冒險的信息: https://pici.hk/our-philosophy/